Lab IT & Validation Engineer — Windows & Instrument Systems

Veristainc; Cambridge (MA); On-site; USD 70,491 - 118,062; Full time

Benefits offered by this job

401(k) Retirement Plan

Paid Time Off

Tuition Reimbursement

Job summary

Veristainc seeks a Lab IT Support Engineer to perform Windows 11 upgrades and provide comprehensive technical support for scientific instruments and associated systems. You will coordinate with laboratory personnel and IT teams to ensure operational efficiency.

The ideal candidate will have a Bachelor's degree in Information Technology and experience in laboratory IT support, alongside strong troubleshooting skills. Join us in a collaborative environment focused on improving lives in the life sciences.

Qualifications

• 3+ years of IT support experience in laboratory or life sciences environments.
• Experience performing Windows 10 to Windows 11 upgrades.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Execute Windows 11 upgrades for laboratory workstations and systems.
• Provide technical support for scientific instruments.
• Coordinate vendor support activities and troubleshooting.

Skills

Windows support

Troubleshooting

Network troubleshooting

Customer service

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field

Tools

Windows Server

Active Directory

Scientific Software

Job description

Veristainc seeks a Lab IT Support Engineer to perform Windows 11 upgrades and provide comprehensive technical support for scientific instruments and associated systems. You will coordinate with laboratory personnel and IT teams to ensure operational efficiency.

The ideal candidate will have a Bachelor's degree in Information Technology and experience in laboratory IT support, alongside strong troubleshooting skills. Join us in a collaborative environment focused on improving lives in the life sciences.