Lab IT/OT Systems Engineer — Troubleshooting & Integration

Zodiac Solutions, Inc; Northville Township (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Zodiac Solutions, Inc. is seeking a hands-on IT/OT support specialist to bridge engineering, facilities, vendors, controls teams, and Plant IT, ensuring minimal downtime for lab and test equipment.

You will troubleshoot Windows, drivers, software, and data-transfer issues; provide basic Allen-Bradley PLC and ladder logic support; assist with network connectivity and security; coordinate with vendors and engineering teams; and document incidents, root causes, fixes, and knowledge articles.

Qualifications

• Experience supporting IT/OT in manufacturing or lab environments.
• Proficient in Windows support, drivers, software, USB devices, and data-transfer issues.
• Familiar with TCP/IP, DNS, DHCP and system administration.
• Ability to support legacy/non-standard environments.
• Strong problem-solving and vendor coordination skills.

Responsibilities

• Support laboratory test systems, HIL platforms, industrial equipment and specialized applications.
• Troubleshoot Windows, drivers, software, USB devices, PCs and data-transfer issues.
• Provide basic Allen-Bradley PLC and ladder logic troubleshooting.
• Support network connectivity, whitelisting, firewall and infrastructure-related issues.
• Coordinate with vendors, engineering teams and Plant IT through issue resolution.
• Document incidents, root causes, fixes and knowledge articles.

Skills

Windows troubleshooting

Networking fundamentals

IT/OT manufacturing experience

Vendor coordination

Problem solving

Communication skills

Tools

Allen-Bradley PLCs

HIL systems

Data acquisition systems

OT networking

Job description

Zodiac Solutions, Inc. is seeking a hands-on IT/OT support specialist to bridge engineering, facilities, vendors, controls teams, and Plant IT, ensuring minimal downtime for lab and test equipment.

You will troubleshoot Windows, drivers, software, and data-transfer issues; provide basic Allen-Bradley PLC and ladder logic support; assist with network connectivity and security; coordinate with vendors and engineering teams; and document incidents, root causes, fixes, and knowledge articles.