Lab IT & Instrumentation Support Analyst
Creative Solutions Services, LLC
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Benefits offered by this job
Job summary
Creative Solutions Services, LLC is seeking an Associate Lab Computing Analyst in Juncos, PR to support customer laboratory IT environments integrated with instrumentation. This onsite role operates from 8 AM to 5 PM and includes weekly pay and benefits: medical, dental, and vision insurance.
You will implement, monitor, and provide technical support for Windows-based platforms, manage onboarding and relocation of equipment, and ensure security and policy compliance in a fast-paced lab setting.
Qualifications
- Customer service oriented with ability to listen and interpret requests.
- Troubleshoot complex technology issues.
- Strong verbal and written communication.
- Manage multiple projects with tight timeframes.
Responsibilities
- Provides IT support for lab environments and instrumentation.
- Administers Windows-based desktops, networking, remote computing and backups.
- On-boards, retires, and relocates equipment as needed.
- Implements security policies, permissions and group policies.
- Maintains software distribution and core desktop applications.
- Creates and submits weekly engineer reports.
- Serves as liaison for software/hardware inquiries and escalations.
- Participates in client team meetings and ensures policy compliance.
Skills
Education
Job description
Creative Solutions Services, LLC is seeking an Associate Lab Computing Analyst in Juncos, PR to support customer laboratory IT environments integrated with instrumentation. This onsite role operates from 8 AM to 5 PM and includes weekly pay and benefits: medical, dental, and vision insurance.
You will implement, monitor, and provide technical support for Windows-based platforms, manage onboarding and relocation of equipment, and ensure security and policy compliance in a fast-paced lab setting.
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