IT Technician

LabAnswer; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) Retirement Saving with employer match

Paid Time Off (vacation, sick, holiday)

Company Paid Life Insurance

Company Paid Short and Long Term Disability Insurance

Wellness Plans and Rewards

Job summary

LabAnswer is seeking an IT professional in Orlando, Florida. The candidate will be responsible for troubleshooting computer components and network hardware, developing unit tests, and assisting with installations and performance monitoring. Minimum qualifications include a 4-year degree, and experience with database management is essential.

LabAnswer offers unlimited growth opportunities, comprehensive health programs, paid time off, and competitive compensation packages. The company values teamwork, personal development, and work-life balance.

Qualifications

• 1-3 Years of experience in IT.
• Experience working in regulated environments.
• Familiarity with database design principles.

Responsibilities

• Implement and troubleshoot computer components and network hardware.
• Develop unit tests, debug applications, and resolve issues.
• Conduct installations and performance monitoring tasks.

Skills

Excellent written and verbal communications skills

Organizational skills

Database management (Oracle, SQL Server)

Debugging and issue resolution

Vendor application certification

Education

4 Year degree in an applicable field

Tools

PL/SQL

Citrix environments

Job description

LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and information technologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.

LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.

The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.

This position is based in Orlando, Florida and some travel is required.

Job Description

• Implement and troubleshoot computer components and network hardware
• Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces; System administration experience
• Unit test development work, debug applications, investigate and resolve issues
• Perform technical tasks like installations, environment refreshes, performance monitoring, etc.; Provide level of effort estimates in support of the development of new functionality
• Identify and communicate issues and risks as needed

Qualifications

Minimum Qualifications:

• 4 Year degree in an applicable field
• Excellent written and verbal communications skills; Excellent organizational skills
• 1-3 Years of experience in IT
• 1-3 Years of experience working in regulated environments; Demonstrated experience configuring and customizing applications
• Experience working with Oracle, SQL Server or comparable databases; Familiarity with database design principles
• Experience in investigating, debugging and resolving issues
• Must be willing and to accept travel requirements up to 25%
• Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment

Desired Qualifications:

• Vendor application certification
• PL/SQL knowledge is a plus
• Experience working in citrix environments is a plus
• Other lab experience is a plus

To apply directly for this position, visit https://chj.tbe.taleo.net/chj01/ats/careers/requisition.jsp?org=LABA&cws=1&rid=475

Additional Information

• Unlimited ceiling for professional growth opportunities within LabAnswer
• Opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
• Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
• Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
• Comprehensive health and welfare programs to fit your individual or family’s needs:
  • 401(k) Retirement Saving that includes a generous employer match
  • Paid Time Off (vacation, sick, holiday)
  • Company Paid Life Insurance
  • Company Paid Short and Long Term Disability Insurance
  • Wellness Plans and Rewards
• Strong company values of teamwork, culture and values, personal and professional development, work‑life balance, and recognition
• Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan

At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit www.labanswer.com to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.

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