Lab Intake & Front Desk Specialist

jacksonhospitalinternal; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a front desk and specimen receipt specialist to efficiently handle laboratory specimen receipt, correctly identify specimens, and document patient reports. The role covers phlebotomy-related duties, answering phones, assisting nurses and doctors, and training new staff while maintaining accurate lab records and charting.

A High School Diploma or equivalent is required; phlebotomy knowledge and strong customer service are preferred to meet age-specific

Qualifications

• High School Diploma or equivalent.
• Phlebotomy knowledge preferred, with strong customer interaction and public relations skills.
• Ability to handle age-specific needs.

Responsibilities

• Receive and identify laboratory specimens and log them in the lab information system.
• Provide front desk coverage, answer phones, and relay information to nurses and doctors.
• Process specimen receipts, prepare send-out specimens per protocol, and chart lab reports.
• Train new staff in assay areas as competency is established.
• Maintain accurate records and assist with charting of cumulative reports.

Skills

Phlebotomy (preferred)

Customer service

Public relations

Front desk duties

Education

High School Diploma or equivalent

Job description

Jackson Hospital in Montgomery, AL seeks a front desk and specimen receipt specialist to efficiently handle laboratory specimen receipt, correctly identify specimens, and document patient reports. The role covers phlebotomy-related duties, answering phones, assisting nurses and doctors, and training new staff while maintaining accurate lab records and charting.

A High School Diploma or equivalent is required; phlebotomy knowledge and strong customer service are preferred to meet age-specific