Lab Assistant II

jacksonhospitalinternal; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a front desk and specimen receipt specialist to efficiently handle laboratory specimen receipt, correctly identify specimens, and document patient reports. The role covers phlebotomy-related duties, answering phones, assisting nurses and doctors, and training new staff while maintaining accurate lab records and charting.

A High School Diploma or equivalent is required; phlebotomy knowledge and strong customer service are preferred to meet age-specific

Qualifications

• High School Diploma or equivalent.
• Phlebotomy knowledge preferred, with strong customer interaction and public relations skills.
• Ability to handle age-specific needs.

Responsibilities

• Receive and identify laboratory specimens and log them in the lab information system.
• Provide front desk coverage, answer phones, and relay information to nurses and doctors.
• Process specimen receipts, prepare send-out specimens per protocol, and chart lab reports.
• Train new staff in assay areas as competency is established.
• Maintain accurate records and assist with charting of cumulative reports.

Skills

Phlebotomy (preferred)

Customer service

Public relations

Front desk duties

Education

High School Diploma or equivalent

Job description

Responsible for the efficient handling of laboratory specimen receipt in a timely manner: Correctly identify the patient specimens while receiving blood/non-blood specimens in Lab computer system and charting of patient reports while practicing good customer service skills. Provide coverage of front desk area which includes: receipt of specimens by pneumatic tube, clerical functions associated with specimen receipt, answer phones, and provide information to nurses, doctors, etc. as required. Log in patient requests from outside facilities or offices; Preparation of send out specimens for reference laboratory following outlined protocol; Charting of lab reports maybe required. Manages information in Lab computer system. Receives and process all laboratory test specimens (blood and non-blood). Performs steps required to complete specimen receipt plus general lab and reference sample processing. Trains new staff in each area for which competency is maintained. Performs any other assigned duties which may include charting of cumulative reports.

High School Diploma or equivalent. Work requires knowledge of phlebotomy preferred, customer interaction, and public relations skills and to handle age specific needs.