Lab Instrument Controller Support

Tata Consultancy Services; Lebanon (IN); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support

Insurance Options

Convenience & Professional Growth

Time Off

Legal & Financial Assistance

Job summary

A leading IT services company is seeking a Lab Instrument Controller Support to build and troubleshoot Windows-based PCs in their lab and manufacturing environment. The ideal candidate has a Bachelor's degree in Computer Science and experience in IT hardware and software. This role offers a salary range of $65,000 - $70,000 annually along with comprehensive employee benefits including medical coverage, legal assistance, and professional growth opportunities.

Responsibilities

• Build, configure, deploy Windows-based PCs in a lab and manufacturing environment.
• Troubleshoot issues on lab/manufacturing PCs.
• Monitor ticket queue.
• Work directly with customers on resolving their issues.

Skills

Windows 10 & 11 experience with installation and troubleshooting

Extensive knowledge of IT hardware and software

Knowledge of Active Directory and infrastructure tools

Excellent written and verbal communication skills

Strong customer-service orientation

Education

Bachelor of Computer Science

Job description

Join to apply for the Lab Instrument Controller Support role at Tata Consultancy Services.

Must Have Technical/Functional Skills

• Windows 10 & 11 experience with installation and troubleshooting.
• Extensive knowledge of IT hardware and software.
• Knowledge of Active Directory and infrastructure tools (security/patching software).
• Excellent written and verbal communication skills.
• Strong customer-service orientation.

Roles & Responsibilities

• Build, configure, deploy Windows-based PCs in a lab and manufacturing environment.
• Troubleshoot issues on lab/manufacturing PCs.
• Monitor ticket queue.
• Work directly with customers on resolving their issues.

Salary Range: $65,000 - $70,000 a Year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Qualifications

BACHELOR OF COMPUTER SCIENCE