Lab Computing Analyst: Instrument IT & Compliance

Zifo; McIntosh (AL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Vacation and paid time off

Medical/Dental/Vision insurance

401k with company match

Life insurance

Flexible spending accounts

Job summary

Zifo is seeking a Lab Computing Analyst to deliver technical lab services across client sites in the Southeast U.S. This role involves supporting lab computers integrated with instrumentation, managing equipment life cycles, and enforcing Windows security and client policies.

You will interact with field service engineers and vendors, contribute to system validation and change management, and document procedures, inventories, and best practices.

Qualifications

• Bachelor degree in computer science or life sciences, or equivalent industry experience.
• 3+ years of relevant technical experience (Windows, networking, remote computing, backups).
• Experience with virtual machine support is preferred.
• Experience with scientific instrumentation is preferred.
• Excellent customer service and communication skills.

Responsibilities

• Provide technical support of customer laboratory environments, typically for computers integrated with instrumentation.
• Manage lab computing aspects of installing, retiring and relocating equipment.
• Implement Windows based security.
• Ensure adherence to client’s corporate policies through reporting and compliance programs.
• Act as technical support contact for field service engineers and external vendors.
• Provide technical SME for system validation and change management efforts.
• Document procedures, policies, troubleshooting and best practices.
• Create and maintain a physical inventory of lab equipment, PCs, software, and related information.
• Perform system preventative maintenances based on client’s schedule.

Skills

Customer service

Troubleshooting

Communication

Multitasking

Safety awareness

Education

Bachelor of Science in Computer Science or Life Science

Tools

Windows technologies

Networking

Remote computing

Backup systems

Virtual machines

Job description

Zifo is seeking a Lab Computing Analyst to deliver technical lab services across client sites in the Southeast U.S. This role involves supporting lab computers integrated with instrumentation, managing equipment life cycles, and enforcing Windows security and client policies.

You will interact with field service engineers and vendors, contribute to system validation and change management, and document procedures, inventories, and best practices.