GxP Lab Computing Specialist

Zifo; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Zifo seeks a Lab Computing Analyst to provide technical laboratory services, including instrument IT and validation support. You will analyze customer needs and coordinate with the internal Zifo team.

This role requires regular client-site presence in Ohio, with duties such as supporting lab computing, installing and relocating equipment, enforcing Windows security, documenting procedures, and maintaining inventory.

Qualifications

• Bachelor of Science in computer science, life science or equivalent industry experience.
• 3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems.
• Excellent customer service skills complemented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex instrument and technology issues.
• Strong oral and written communication skills.
• Ability to identify, track and complete tasks for multiple projects.
• Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code.
• Experience with virtual machine support (preferred).
• Experience with scientific instrumentation (preferred).

Responsibilities

• Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation.
• Manage lab computing aspects of installing new, retirement and relocation of equipment.
• Implement Windows based security.
• Ensure adherence to client's corporate policies through periodic reporting and compliance programs.
• Act as the technical support contact for field service engineers and external vendors.
• Provide technical subject matter expertise for new system validation and change management efforts.
• Document procedures, policies, troubleshooting and best practices.
• Create and maintain a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment if applicable.
• Perform system preventative maintenances based on client's schedule, if applicable.

Skills

Customer service

Troubleshooting

Communication skills

Multi-project management

Lab safety

Education

Bachelor of Science in computer science, life science or equivalent

Tools

Virtual machine support

Scientific instrumentation

Job description

Zifo seeks a Lab Computing Analyst to provide technical laboratory services, including instrument IT and validation support. You will analyze customer needs and coordinate with the internal Zifo team.

This role requires regular client-site presence in Ohio, with duties such as supporting lab computing, installing and relocating equipment, enforcing Windows security, documenting procedures, and maintaining inventory.