Lab Client Support Specialist (Weekend Rotations)

CompuNet Clinical Laboratories, LLC; Moraine (OH); Presencial; USD 30 000 - 42 000; Tempo integral

Resumo da oferta

CompuNet Clinical Laboratories, LLC in Moraine, OH is seeking a Customer Service Representative to respond to client inquiries, coordinate reporting of referral results, and ensure a positive interaction on every call.

The role emphasizes telephone etiquette, accurate data entry, and teamwork within a compliance-driven environment. This entry-level position offers day shift hours with weekend and holiday rotation, and opportunities to grow within the lab services team.

Qualificações

• High school diploma or equivalent.
• Excellent telephone communication skills.
• Data entry proficiency.
• Health-care exposure preferred.

Responsabilidades

• Answer and document telephone calls; route to proper department.
• Report critical values within required timeframes.
• Handle client requests for STAT or routine specimens.
• Document inquiries and follow up with Team Leader as needed.
• Maintain dispatch and lab systems accuracy.
• Promote professional communication with clients and staff.

Conhecimentos

Customer service

Telephone etiquette

Teamwork

Independent work

Data entry

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

CompuNet Clinical Laboratories, LLC in Moraine, OH is seeking a Customer Service Representative to respond to client inquiries, coordinate reporting of referral results, and ensure a positive interaction on every call.

The role emphasizes telephone etiquette, accurate data entry, and teamwork within a compliance-driven environment. This entry-level position offers day shift hours with weekend and holiday rotation, and opportunities to grow within the lab services team.