Lab Client Relations Specialist – Data & Support

Seeds Renewables; Cherry Hill Township (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Eurofins Built Environment Testing East is seeking a Customer Relations Specialist for its Cherry Hill, NJ location. This role requires customer service and data entry experience, focusing on managing client communications and enhancing the client experience.

The specialist will advise clients, maintain project data, and collaborate with laboratory personnel to resolve inquiries. This position is ideal for individuals who thrive in a team-oriented environment.

Qualifications

• Proven customer service skills and data entry capabilities.
• Ability to communicate effectively with clients and colleagues.
• Experience in a laboratory setting is preferred.

Responsibilities

• Facilitate client communication via phone/email.
• Advise clients about service information.
• Maintain project overview and client data.
• Collaborate to resolve client inquiries.

Skills

Customer service experience

Data entry experience

Communication skills

Teamwork

Tools

LIMS

CRM software

Job description

Eurofins Built Environment Testing East is seeking a Customer Relations Specialist for its Cherry Hill, NJ location. This role requires customer service and data entry experience, focusing on managing client communications and enhancing the client experience.

The specialist will advise clients, maintain project data, and collaborate with laboratory personnel to resolve inquiries. This position is ideal for individuals who thrive in a team-oriented environment.