Lab Assistant

Pinnacle Fertility, Inc.; Naperville (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in fertility care is seeking a detail-oriented Laboratory Assistant to support both andrology and endocrinology laboratories. This full-time role offers a chance to work closely with a dedicated team, ensuring timely processing of reproductive specimens and contributing directly to patient care. The ideal candidate will thrive in a collaborative and fast-paced environment, demonstrating excellent communication and organizational skills. Join a compassionate team committed to making a difference in the lives of families on their journey to parenthood.

Benefits

Comprehensive Healthcare

Dental Insurance

Life Insurance

Vision Insurance

Generous PTO

Paid Holidays

Retirement Savings Program

Qualifications

• High school diploma required; bachelor's preferred.
• 1-2 years of laboratory experience preferred.

Responsibilities

• Manage packing and shipping of reproductive specimens.
• Ensure accurate consent verification and maintain patient records.
• Respond to patient inquiries and assist with authorization forms.

Skills

Attention to Detail

Organizational Skills

Communication Skills

Laboratory Safety Protocols

Education

High School Diploma

Bachelor's Degree in Biology or Chemistry

Job description

IVF1-Naperville
3 N Washington St
Naperville, IL 60540, USA

IVF1-Naperville
3 N Washington St
Naperville, IL 60540, USA

About Us
Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. With a nationwide network of clinics, we offer innovative technology, compassionate patient care, and comprehensive fertility treatment services, ensuring a seamless and high-touch experience for families on their path to parenthood. Learn more at www.pinnaclefertility.com .

About the Role
The Laboratory Assistant plays an essential role in the fertility journey by providing critical support in both the andrology and endocrinology laboratories. This position is ideal for individuals who are detail-oriented, compassionate, and excel in a collaborative, fast-paced environment. Working closely with laboratory leadership, physicians, nurses, and technical staff, the Laboratory Assistant ensures timely and accurate processing, contributing directly to patient care, treatment success, and overall clinical outcomes.

We are seeking a Laboratory Assistant to join our dedicated team at IVF1, located in Naperville, Illinois. This is a full-time, onsite position, working Monday–Friday from 7:30 AM – 3:30 PM. Occasional weekends and holidays may be required.

Key Responsibilities

Manage packing, shipping, receiving, and documentation of cryopreserved reproductive specimens (oocytes, embryos, sperm).

Serve as the primary patient contact for specimen disposition and transportation.

Ensure accurate consent verification and maintain patient records in compliance with HIPAA.

Respond to patient inquiries via portal, email, and phone; assist with authorization forms via video conferencing.

Coordinate with external labs, couriers, and patients for record collection and shipment scheduling.

Maintain updated paper and electronic records; follow all SOPs.

Perform clerical duties and support additional projects or tasks as assigned.

Position Requirements

• Education: High school diploma required; bachelor’s degree in biology, chemistry, or a related field preferred.
• Experience: 1-2 years of laboratory experience outside of coursework preferred. New graduates with research experience are encouraged to apply.
• Skills:
  • • Excellent attention to detail and strong organizational skills

    • Compassionate and effective communicator, especially with patients

    • Able to work independently and collaboratively within a team

    • Familiar with laboratory safety and quality control protocols

• Hourly Rate: $22-$24 per hour (final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Further details will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we value and celebrate diversity. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we embrace the diversity of our patients, we foster an inclusive work environment where team members feel supported and empowered. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.