Lab Assistant

Berklee College of Music, Incorporated; Boston (MA); On-site; USD 19,000 - 27,000; Part time

Job summary

Berklee College of Music is hiring Lab Assistants to support lab classrooms, answer the Lab Operations Hotline, and assist with equipment use and upkeep. You will help verify student eligibility, log usage, and provide first-level tech assistance for music tech software and gear.

The role requires knowledge of DAWs, basic signal flow, and strong communication skills, with a willingness to learn and adapt in a diverse campus setting.

Qualifications

• Knowledge of Lab Operations locations, procedures, and policies.
• Follow procedures, enforce lab rules, and complete tasks independently.
• Completion of major's first-level tech course or equivalent knowledge.
• Knowledge of two or more DAW apps: Pro Tools, Logic, Ableton Live, Cubase.
• Willingness to learn new music hardware and software while at work.
• Understanding of basic signal flow, MIDI, and audio recording.
• Good interpersonal skills with a diverse community.
• Reliability, flexibility, and accuracy.
• English fluency: follow verbal and multi-step written instructions.
• Can communicate technical information to students worldwide.

Responsibilities

• Test, clear, re-set, inventory, and tidy stations in labs.
• Answer faculty hotline and note classroom issues for staff.
• Check student eligibility for lab use and record lab/equipment use.
• Ensure compliance with lab and booth policies.
• Provide 1st level tech support to students using music software/hardware.
• Remain in contact with Lab Operations staff during shifts.
• Communicate equipment/software issues to staff.
• Between semesters, assist staff removing old equipment/desks.
• Some lifting, bending, and getting dirty is required.
• Report problems, loss or damage.

Skills

Lab operations knowledge

Follow procedures

Interpersonal skills

English fluency

Multi-tasking

Tools

Pro Tools

Logic

Ableton Live

Cubase

Job description

In order to participate in Berklee Student Employment, a student must fulfill the following requirements: Current student at Berklee College of Music or Boston Conservatory at Berklee. Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters. Have a valid United States Social Security Number (SSN). Remain in "valid" Visa status as applicable. A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester. Federal Work Study student may apply. In good disciplinary standing. Must be located in the U.S. For complete program details, please go to our website: www.berklee.edu/se.

Under the direction of Lab Operations Managers and Lab Operations Support Consultants, Lab Assistants work in lab-classrooms, answer Lab Operations's Hotline (faculty support) phone, or perform other duties as assigned.

Essential Duties and Responsibilities

• Test, clear, re-set, inventory, and tidy stations in labs


• Answer faculty hotline phone and note classroom issues for lab staff to resolve


• Check student eligibility for lab use, then record lab and equipment use in the database


• Ensure compliance with lab & recording booth policies


• Provide 1st level tech support to students learning music technology software and equipment


• Remain in contact with Lab Operations staff throughout shift


• Communicate equipment, software issues, support questions to staff


• Between semesters (as needed), assist staff to remove old equipment or desks


• Some lifting, bending, and getting dirty is required


• Report problems, loss or damage

Required Skills and Knowledge

• Knowledge of Lab Operations locations, procedures, and policies


• Proven ability to follow procedures, enforce lab rules, and complete tasks independently


• Completion of their major's first-level tech course or equivalent knowledge


• Knowledge of two or more DAW applications: Pro Tools, Logic, Ableton Live, or Cubase


• Willingness to learn new music hardware and software while at work


• An understanding of basic signal flow, MIDI, and audio recording


• Good interpersonal skills with a diverse community


• Reliability, flexibility, and accuracy


• English fluency: Ability to follow verbal instructions and multi-step written instructions


• Can communicate technical information to students from all experience levels and from all over the world

Preferred Skills and Knowledge

• Completion or current study of intermediate level DAW skills


• A few semesters left to complete before graduation


• Working knowledge of modular synthesis, particularly in our mod synth lab


• Familiarity with VR technology, particularly as concerns music composition


• Completion of a course in the DJ (Turntable) Lab


• Completion of a course in the Soldering Lab

Pay Rate: 16.97

Hiring Manager: Chee-Ping Ho

If you are looking to get involved with the Berklee community while earning some money, you may want to consider applying for student employment. The Student Employment program provides opportunities for you to work part-time on campus, thereby helping you to meet some of your living expenses. With more than 900 positions ranging from 10 to 15 hours of work per week, as well as daily opportunities for project-based temporary employment, student employment is a great opportunity for professional and educational growth.