Music Tech Lab Assistant - Student Employee

Berklee College of Music; Boston (MA); On-site; USD 19,000 - 27,000; Part time

Job summary

Berklee College of Music is hiring Lab Assistants to support lab classrooms, answer the Lab Operations Hotline, and assist with equipment use and upkeep. You will help verify student eligibility, log usage, and provide first-level tech assistance for music tech software and gear.

The role requires knowledge of DAWs, basic signal flow, and strong communication skills, with a willingness to learn and adapt in a diverse campus setting.

Qualifications

• Knowledge of Lab Operations locations, procedures, and policies.
• Follow procedures, enforce lab rules, and complete tasks independently.
• Completion of major's first-level tech course or equivalent knowledge.
• Knowledge of two or more DAW apps: Pro Tools, Logic, Ableton Live, Cubase.
• Willingness to learn new music hardware and software while at work.
• Understanding of basic signal flow, MIDI, and audio recording.
• Good interpersonal skills with a diverse community.
• Reliability, flexibility, and accuracy.
• English fluency: follow verbal and multi-step written instructions.
• Can communicate technical information to students worldwide.

Responsibilities

• Test, clear, re-set, inventory, and tidy stations in labs.
• Answer faculty hotline and note classroom issues for staff.
• Check student eligibility for lab use and record lab/equipment use.
• Ensure compliance with lab and booth policies.
• Provide 1st level tech support to students using music software/hardware.
• Remain in contact with Lab Operations staff during shifts.
• Communicate equipment/software issues to staff.
• Between semesters, assist staff removing old equipment/desks.
• Some lifting, bending, and getting dirty is required.
• Report problems, loss or damage.

Skills

Lab operations knowledge

Follow procedures

Interpersonal skills

English fluency

Multi-tasking

Tools

Pro Tools

Logic

Ableton Live

Cubase

Job description

Berklee College of Music is hiring Lab Assistants to support lab classrooms, answer the Lab Operations Hotline, and assist with equipment use and upkeep. You will help verify student eligibility, log usage, and provide first-level tech assistance for music tech software and gear.

The role requires knowledge of DAWs, basic signal flow, and strong communication skills, with a willingness to learn and adapt in a diverse campus setting.