L2 Data Center Technician - Graveyard Shift

Akkodis; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Job summary

Akkodis is seeking an experienced L2 Data Center Technician to support overnight data center operations in a fast-paced environment. This role provides hands-on support for server hardware, networking equipment, cabling, and data center infrastructure.

The ideal candidate has 2–5 years of data center experience, strong hardware troubleshooting skills, and a solid understanding of Linux basics, safety protocols, and ticket documentation. This is an on-site role in San Jose, California.

Qualifications

• 2–5 years of data center experience required.
• Hands-on troubleshooting of server hardware.
• Experience with data center cables and connectors.
• Basic Linux commands and server environments.
• Ability to work overnight/graveyard shift.

Responsibilities

• Troubleshoot server hardware and isolate root causes.
• Diagnose and resolve issues with servers, switches, cabling.
• Order and install replacement server parts.
• Update firmware and configure IPs on servers.
• Assist network teams with server/network troubleshooting.
• Document work, troubleshooting steps, and tickets.
• Escalate unresolved issues to the appropriate team.

Skills

Data center operations

Hardware troubleshooting

Linux commands

Cable management

Overnight shift

Documentation & ticketing

Job description

Akkodis is seeking an experienced L2 Data Center Technician to support overnight data center operations in a fast-paced environment. This role will provide hands-on support for server hardware, networking equipment, cabling, troubleshooting, and data center infrastructure. The ideal candidate will have 2–5 years of data center experience, strong hardware troubleshooting skills, and a solid understanding of basic Linux commands, cabling, and data center safety and security protocols.

Key Responsibilities

• Troubleshoot server hardware issues and isolate root causes to determine appropriate solutions.
• Diagnose and resolve issues involving servers, switches, cables, optics, and other data center equipment.
• Order and install replacement server parts and components as needed.
• Remove and return defective hardware components to vendors following established procedures.
• Update server firmware to the latest approved versions.
• Configure IP addresses and default login credentials on servers.
• Assist network administrators with server and network-related troubleshooting.
• Replace broken, damaged, or improperly connected cables.
• Re-route cables between server and switch ports as directed.
• Replace and install optics on server and switch ports.
• Upgrade and install server components, including hardware replacements and upgrades.
• Temporarily rack and stack servers or switches in cabinets for remote configuration.
• Perform server and switch cabling to support remote configuration and network deployment activities.
• Respond to network administrator requests for specific server, switch, hardware, or cabling support.
• Perform routine data center operations while following established safety, security, and site procedures.
• Accurately document completed work, troubleshooting steps, hardware changes, and ticket updates.
• Escalate complex or unresolved technical issues to the appropriate team.

Required Qualifications

• Minimum of 2–5 years of experience working in a data center environment.
• Hands-on experience troubleshooting and supporting server hardware.
• Experience working with various types of data center cables and connectors.
• Basic understanding of Linux commands and server environments.
• Experience with rack and stack activities and server/switch installations.
• Understanding of basic data center safety and security protocols.
• Ability to troubleshoot hardware issues and identify potential root causes.
• Ability to follow technical documentation, procedures, and build instructions.
• Strong attention to detail and ability to work independently.
• Ability to work effectively during an overnight/graveyard shift.

Preferred Qualifications

• Experience working with server hardware, switches, optics, and network cabling.
• Experience replacing server components and performing hardware upgrades.
• Familiarity with server firmware updates and IP configuration.
• Experience supporting network administrators with server and switch-related requests.
• Experience in a large-scale or enterprise data center environment.
• Basic understanding of networking concepts such as ports, IP addresses, and connectivity.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.