L&D Evaluation & Impact Analyst

Delta Computer Consulting, Inc.; California; Hybrid; USD 41,000 - 51,000; Full time

Job summary

Southern California Edison seeks an experienced Business Analyst to support enterprise-wide learning and training programs. You will partner with leaders, SMEs, HR, and stakeholders to evaluate training effectiveness and measure impact on business performance.

The ideal candidate will develop evaluation strategies, analyze quantitative and qualitative data, build reports and dashboards, and translate findings into clear, actionable recommendations for business leaders.

Qualifications

• 5–7 years of combined experience in learning and development or training.
• Experience developing and implementing training evaluation methodologies.
• Experience developing questionnaires using tools such as Alchemer, SurveyMonkey, or Qualtrics.

Responsibilities

• Lead measurement strategies that demonstrate learning program effectiveness and business impact
• Partner with leaders, program owners, SMEs, HR, and stakeholders to establish training evaluation strategies and success measures
• Define performance objectives, KPIs, metrics, evaluation plans, and reporting requirements
• Conduct job, task, stakeholder, and learning-needs analyses to identify performance gaps
• Evaluate training effectiveness through participant feedback, learning outcomes, behavior changes, and business results
• Design and maintain surveys, assessments, questionnaires, and other evaluation tools
• Collect and analyze quantitative and qualitative data from surveys, interviews, focus groups, observations, and business metrics
• Translate complex data into actionable insights and recommendations
• Develop dashboards and reports highlighting program performance, opportunities, and business impact
• Present findings and recommendations to stakeholders, department leaders, and senior management
• Provide functional leadership and guidance to analysts supporting data collection, analysis, reporting, and dashboard development
• Establish and maintain evaluation standards, methodologies, and governance practices across learning programs

Skills

Learning & development

Training evaluation

Data analysis

Dashboard reporting

Stakeholder comms

Project management

Presentation skills

Independent work

Education

Bachelor’s or Master’s degree in Industrial & Organizational Psychology, Human Resources, or related discipline

Tools

Alchemer

SurveyMonkey

Qualtrics

Job description

Southern California Edison seeks an experienced Business Analyst to support enterprise-wide learning and training programs. You will partner with leaders, SMEs, HR, and stakeholders to evaluate training effectiveness and measure impact on business performance.

The ideal candidate will develop evaluation strategies, analyze quantitative and qualitative data, build reports and dashboards, and translate findings into clear, actionable recommendations for business leaders.