Learning & Development Program Evaluation Analyst

Delta Computer Consulting, Inc.; California; Hybride; USD 41 000 - 51 000; Plein temps

Résumé du poste

Southern California Edison seeks an experienced Business Analyst to support enterprise-wide learning and training programs. You will partner with leaders, SMEs, HR, and stakeholders to evaluate training effectiveness and measure impact on business performance.

The ideal candidate will develop evaluation strategies, analyze quantitative and qualitative data, build reports and dashboards, and translate findings into clear, actionable recommendations for business leaders.

Qualifications

• 5–7 years of combined experience in learning and development or training.
• Experience developing and implementing training evaluation methodologies.
• Experience developing questionnaires using tools such as Alchemer, SurveyMonkey, or Qualtrics.

Responsabilités

• Lead measurement strategies that demonstrate learning program effectiveness and business impact
• Partner with leaders, program owners, SMEs, HR, and stakeholders to establish training evaluation strategies and success measures
• Define performance objectives, KPIs, metrics, evaluation plans, and reporting requirements
• Conduct job, task, stakeholder, and learning-needs analyses to identify performance gaps
• Evaluate training effectiveness through participant feedback, learning outcomes, behavior changes, and business results
• Design and maintain surveys, assessments, questionnaires, and other evaluation tools
• Collect and analyze quantitative and qualitative data from surveys, interviews, focus groups, observations, and business metrics
• Translate complex data into actionable insights and recommendations
• Develop dashboards and reports highlighting program performance, opportunities, and business impact
• Present findings and recommendations to stakeholders, department leaders, and senior management
• Provide functional leadership and guidance to analysts supporting data collection, analysis, reporting, and dashboard development
• Establish and maintain evaluation standards, methodologies, and governance practices across learning programs

Connaissances

Learning & development

Training evaluation

Data analysis

Dashboard reporting

Stakeholder comms

Project management

Presentation skills

Independent work

Formation

Bachelor’s or Master’s degree in Industrial & Organizational Psychology, Human Resources, or related discipline

Outils

Alchemer

SurveyMonkey

Qualtrics

Description du poste

Location: Irwindale, CA — Greater Los Angeles area

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Work Type: Remote with onsite meetings as needed; candidates must be local to the Greater LA area and willing to use their own device with VDI

Pay Range: $30.00–$37.00 per hour

Sponsorship is not available for this role

W2 ONLY — No C2C, No 3rd Parties

Position Summary

We are seeking an experienced Business Analyst to support enterprise-wide learning and training programs at Southern California Edison. This role will partner with organizational leaders, subject matter experts, Human Resources, and other stakeholders to evaluate training effectiveness and measure its impact on business performance.

The ideal candidate has a strong background in learning and development, training evaluation, data analysis, and performance measurement. This individual will develop evaluation strategies, analyze quantitative and qualitative data, build reports and dashboards, and translate complex findings into clear, actionable recommendations for business leaders.

Key Responsibilities

• Lead measurement strategies that demonstrate learning program effectiveness and business impact
• Partner with leaders, program owners, SMEs, HR, and stakeholders to establish training evaluation strategies and success measures
• Define performance objectives, KPIs, metrics, evaluation plans, and reporting requirements
• Conduct job, task, stakeholder, and learning-needs analyses to identify performance gaps
• Evaluate training effectiveness through participant feedback, learning outcomes, behavior changes, and business results
• Design and maintain surveys, assessments, questionnaires, and other evaluation tools
• Collect and analyze quantitative and qualitative data from surveys, interviews, focus groups, observations, and business metrics
• Translate complex data into actionable insights and recommendations
• Develop dashboards and reports highlighting program performance, opportunities, and business impact
• Present findings and recommendations to stakeholders, department leaders, and senior management
• Provide functional leadership and guidance to analysts supporting data collection, analysis, reporting, and dashboard development
• Establish and maintain evaluation standards, methodologies, and governance practices across learning programs

What This Person Will Be Working On

• Measuring the effectiveness and business impact of enterprise-wide training and learning programs
• Developing evaluation strategies using methods such as surveys, interviews, focus groups, and observations
• Analyzing large and complex datasets to identify trends and performance gaps
• Creating dashboards, reports, and executive-level presentations
• Helping business leaders understand how learning initiatives contribute to organizational performance
• Establishing consistent measurement and evaluation practices across learning programs

Required Skills & Experience

• 5–7 years of combined experience in learning and development or training
• Experience developing and implementing training evaluation methodologies
• Experience with questionnaires, focus groups, observations, interviews, and other evaluation techniques
• Experience developing questionnaires using tools such as Alchemer, SurveyMonkey, or Qualtrics
• Experience using the Kirkpatrick Model to evaluate training effectiveness
• Strong experience analyzing large and complex datasets
• Experience creating reports and dashboards
• Experience developing and delivering technical presentations to both technical and non-technical audiences
• Ability to manage multiple projects, prioritize responsibilities, and follow assignments through completion
• Ability to work effectively under pressure and adapt to changing priorities
• Strong initiative, accountability, and attention to data accuracy
• Ability to work independently with minimal supervision while contributing effectively within a team
• Strong interpersonal, written, and verbal communication skills
• Proven ability to build stakeholder relationships and communicate complex information clearly
• Bachelor’s or Master’s degree in Industrial & Organizational Psychology, Human Resources, or a related discipline

Desired Skills

• Knowledge of SuccessFactors Learning (LMS)
• Experience connecting learning metrics and KPIs to broader organizational and business objectives