KYC Operations Leader: Risk, Compliance & Process Excellence

City National Bank; Phoenix (AZ); In loco; USD 36.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive healthcare coverage

401(k) matching

Tuition reimbursement

Paid time off

Career development resources

Diversity and inclusion programs

Employee resource groups

Descrizione del lavoro

City National Bank is seeking an Operations Senior Specialist to execute daily operational tasks with accuracy and efficiency. You will support data entry, reporting, document management, and client service while ensuring compliance with policies and regulations.

The role emphasizes handling routine issues, escalating when needed, and contributing to process improvements. A strong attention to detail and teamwork are essential for success.

Competenze

• Must have strong accuracy and attention to details.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks to meet deadlines.
• Team-oriented with collaborative mindset.
• Awareness of risk in operations and control procedures.

Mansioni

• Identify and resolve routine issues using predefined procedures.
• Follow established guidelines and make routine and non-routine decisions.
• Handle operational processing including data entry, reporting, and document management.
• Attend trainings and team meetings for feedback and development.
• Lead trainings and meetings, coaching direct reports as needed.
• Manage direct reports through metrics and goal setting.

Conoscenze

Attention to detail

Verbal and written communication

Task prioritization

Team collaboration

Risk awareness

Formazione

Associate’s Degree/Certificate Program

High School Diploma

Descrizione del lavoro

City National Bank is seeking an Operations Senior Specialist to execute daily operational tasks with accuracy and efficiency. You will support data entry, reporting, document management, and client service while ensuring compliance with policies and regulations.

The role emphasizes handling routine issues, escalating when needed, and contributing to process improvements. A strong attention to detail and teamwork are essential for success.