KYC Ops Senior Manager — Lead Regulatory Excellence

TD Bank, N.A.; Jacksonville (FL); Hybrid; USD 115,000 - 173,000; Full time

Job summary

TD Bank, N.A. seeks a Senior Manager, KYC to lead a dynamic team focused on KYC operations and regulatory compliance.

You will develop frameworks, provide guidance, and oversee the execution of KYC reviews using a risk-based approach to align with policy and regulatory requirements. You will manage staff performance, drive process improvements, and partner with executives to address complex regulatory issues across the enterprise.

Qualifications

• Bachelor's degree or higher required or equivalent professional work experience.
• 5+ years direct management experience in financial services including fraud, know your customer, AML, sanctions screening.
• Strong leadership and people-management capabilities.

Responsibilities

• Leads and oversees a KYC Ops team providing governance and strategic direction.
• Develops and implements KYC Ops frameworks in alignment with AML programs.
• Manages risk, regulatory exams, audits, and enterprise-wide projects related to KYC Ops.

Skills

Leadership

KYC expertise

Regulatory compliance

Fraud risk management

Education

Undergraduate Degree or equivalent

Job description

TD Bank, N.A. seeks a Senior Manager, KYC to lead a dynamic team focused on KYC operations and regulatory compliance.

You will develop frameworks, provide guidance, and oversee the execution of KYC reviews using a risk-based approach to align with policy and regulatory requirements. You will manage staff performance, drive process improvements, and partner with executives to address complex regulatory issues across the enterprise.