KYC Analyst — Remote (EMEA Growth Role)

Ontra; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote-first working policy

Twice yearly team offsites

Paid flexible time off

Job summary

Ontra seeks a KYC Analyst to join its KYC Team, reporting to the Senior Manager of KYC. You will drive completion of Know Your Customer requests and support onboarding for new customers across the EMEA region in a remote-first setup.

You will organize files, prepare precedents, and communicate with customers and counterparties to ensure a smooth KYC experience, helping launch Ontra's KYC services business in EMEA while upholding service quality. Knowledge of PowerPoint is a plus.

Qualifications

• 2+ years of experience as a KYC professional or paralegal.
• Prior KYC experience at a bank or a private equity fund.
• Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.
• Attention to detail in completing a high volume of KYC requests, including document collection and questionnaire responses.
• High polish and responsiveness in external communications, representing the brand and service quality.
• Growth potential with potential to take on more strategic responsibilities.

Responsibilities

• KYC Request Management: Complete KYC requests by answering questionnaires, providing necessary supporting documents, and communicating with customers and counterparties.
• Customer Onboarding: Facilitate onboarding for new customers by gathering, organizing, and managing required files and precedents.
• KYC Service Launch: Contribute to establishing Ontra's new KYC services business in EMEA and its growth.
• Customer Communication: Maintain regular, clear, and effective communication in a fast-paced environment.

Skills

KYC experience

Customer interaction

Attention to detail

Communication

Growth potential

Tools

PowerPoint

Job description

Ontra seeks a KYC Analyst to join its KYC Team, reporting to the Senior Manager of KYC. You will drive completion of Know Your Customer requests and support onboarding for new customers across the EMEA region in a remote-first setup.

You will organize files, prepare precedents, and communicate with customers and counterparties to ensure a smooth KYC experience, helping launch Ontra's KYC services business in EMEA while upholding service quality. Knowledge of PowerPoint is a plus.