Kuchu's Host/Cashier Associate

Ute Mountain Casino Hotel; Towaoc (CO); On-site; USD 24,000 - 32,000; Full time

Job summary

Ute Mountain Casino Hotel in Colorado's Towaoc is seeking an entry-level Host/Cashier to warmly welcome guests, manage reservations and seating, and handle transactions with accuracy. You will coordinate guest flow and support front-of-house operations to ensure a smooth dining experience.

Responsibilities include greeting guests, assigning tables, processing payments, and communicating with service staff. Must be 18+, able to obtain a Gaming Commission license, obtain a food handler’s permit,

Qualifications

• Must be 18+ and able to obtain Gaming Commission license.
• Must obtain a food handler’s permit.
• Flexible schedule including weekends and holidays.
• Strong guest service orientation with cash accuracy.
• Front-of-house experience preferred for host/cashier roles.

Responsibilities

• Reception & First Impression: Welcome guests promptly and professionally, manage reservations and waitlists, and create a positive first impression.
• Seating Coordination & Flow Management: Assign tables strategically to balance server sections and minimize wait times.
• Cash Handling & Transaction Accuracy: Process guest payments accurately, handle cash/electronic transactions.
• Communication & Service Coordination: Relay seating updates and requests to ensure seamless service.
• Dining Room Support: Assist with table resets and keeping the dining area clean during service.
• Policy Compliance & Operational Standards: Adhere to safety, sanitation, and guest service policies.

Skills

Cash handling

Guest service

Communication

Team coordination

Education

High school diploma or equivalent

Job description

Summary/ObjectiveThe Host/Cashier serves as the first and last point of contact for guests within the restaurant, responsible for managing guest flow, coordinating seating, and accurately handling transactions. This role plays a critical part in shaping the guest experience through professionalism, efficiency, and attention to detail while supporting front-of-house operations. Success in this role is demonstrated through consistent guest engagement, accurate cash handling, effective coordination with service staff, and the ability to maintain a smooth and welcoming dining environment during both routine and high-volume periods.Key AccountabilitiesReception & First Impression: Welcome guests promptly and professionally, manage reservations and waitlists, and create a positive first impression by ensuring guests feel acknowledged and accommodated upon arrival.Seating Coordination & Flow Management: Assign tables strategically based on server sections, guest needs, and operational flow to support balanced service and minimize wait times.Cash Handling & Transaction Accuracy: Process guest payments accurately and efficiently, handle cash and electronic transactions, handle internal charges as needed, and maintain accountability for all funds in accordance with internal controls and procedures.Communication & Service Coordination: Act as a communication hub between guests and service staff by relaying seating updates, special requests, and operational needs to ensure seamless service delivery.Dining Room Support: Assist with maintaining dining room readiness by supporting table resets, monitoring cleanliness, and providing light service support such as water service when needed.Policy Compliance & Operational Standards: Adhere to all company, departmental, and regulatory policies related to safety, sanitation, and guest service, ensuring a clean, safe, and compliant environment.Team Contribution & Flexibility: Support overall restaurant operations by assisting team members and completing additional tasks as directed to ensure efficient and effective service.QualificationsGeneralMust be 18 or older and able to obtain and maintain a Ute Mountain Ute Gaming Commission Non-Support License (background checks may be required).Must be able to obtain and maintain a valid food handler’s permit.Must be able and willing to work a flexible schedule, including weekends, holidays, and peak business periods.Must demonstrate professionalism, reliability, and strong guest service orientation in a fast-paced environment.Ability to handle cash responsibly and maintain accuracy in all transactions.EducationHigh school diploma or equivalent preferredFormal culinary education preferred but not requiredExperienceThis is an entry level position.Prior experience in food and beverage or guest service environment preferred.Experience in a host, cashier, or front-of-house support role preferred.Experience working in high-volume or fast-paced service environments strongly preferred.Knowledge, Skills, and Abilities (KSAs)Knowledge of basic restaurant operations, guest flow, and front-of-house service standards.Skill in cash handling, basic math, and transaction processing with a high degree of accuracy.Skill in communication and coordination across team members during active service periods.Ability to manage multiple priorities while maintaining composure and professionalism.Ability to deliver consistent, courteous guest service and resolve minor guest concerns effectively.