Restaurant Host

Seascape Beach Resort; Seacliff (CA); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Seascape-Beach-Resort is seeking an enthusiastic host to greet guests, seat them, and manage reservations with OpenTable. You will provide menus, assist with seating, and coordinate with the front desk for room charges as needed.

Responsibilities include taking calls, processing to-go orders, maintaining clean dining areas, and supporting bussers. A Food Handler certificate is required and TIPS certification is a plus; high school diploma or GED is expected.

Formación

• Experience in hospitality or resort setting preferred.
• Food Handler Certificate required; TIPS certification preferred.
• Ability to work in a fast-paced guest-facing role with accuracy.

Responsabilidades

• Greet guests and seat them, provide menus, and assist with seating and reservations.
• Answer calls, transfer inquiries, and take to-go orders at the host stand.
• Maintain cleanliness and monitor dining areas; communicate with front desk and manager.
• Operate cash register and accept payments; use POS system to process orders.

Conocimientos

Customer service

Cash handling

POS system

Multitasking

Communication

Independent work

Teamwork

Educación

High school diploma or GED

Herramientas

OpenTable

Descripción del empleo

SUMMARY: A host is the first person a customer when walking into the restaurant. We are looking for enthusiastic and customer service-oriented hosts to great and seat customers, take reservations, and ensure a positive guest experience.ESSENTIAL DUTIES AND RESPONSIBILITIESGreet guests as they approach the restaurant with a positive and welcoming attitudeSeat guests, provide menus, and offer to turn heaters on (if weather prompts)Answer calls at the host stand, respond to inquiries, transfer calls, and take to-go-ordersInspect dining and serving areas to ensure cleanliness and proper set upInform patrons of establishments specialties and featuresDirect guests to designated meeting rooms or resort roomsReceive and record patrons dinning reservations and preferences on OpenTableCommunicate room charges to the front desk (if applicable)Operate cash register to accept payments for food and beveragesAssist with preparing and serving food and beveragesClean windows and dust restaurant areas to ensure optimum cleanliness for our guestsAssist bussers if there is a need for tables to be cleared or set up to accommodate incoming reservationsCommunicate with Restaurant Manager any discrepancies in reservationsPerform other related duties as requested by the supervisorQUALIFICATIONS, SKILLS & ABILITIESMust provide prompt and cordial service to all guestsCash handling skills requiredAbility to navigate a POS systemAbility to multitask by greeting guests, taking phone calls, and walking guests to their tablesAbility to understand and carry out written and verbal instructionsApply critical thinking to solve problems in standardized situationsAbility to communicate clearly and promptly with restaurant and kitchen staffMust be able to work independently and in a team environmentEDUCATION AND/OR EXPERIENCEAt least 1-2 years of relevant experiencePrior resort and/or hospitality experience preferredHigh school diploma or equal to a GEDCERTIFICATES & LICENSESFood Handler Certificate requiredTIPS certification preferredMust present proof you are legally authorized to work in the United StatesPHYSICAL DEMANDSWhile performing the duties of this job, the employee must be able to:Ability to lift 25-50 pointsStand and walk for long periods of timeAbility to carry 5-10 poundsFrequently stoops, stands, lifts, pours and carriesAbility to use hands and fingers to handle objects, tools and controls