Kuchu's Host/Cashier Associate

Ute Mountain Casino Hotel; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Ute Mountain Casino Hotel is seeking a Host/Cashier to be the first and last point of contact for guests in the restaurant. You will manage guest flow, coordinate seating, and handle transactions with accuracy and professionalism, helping shape a welcoming dining experience during both peak and regular service.

Responsibilities include greeting guests, managing reservations and waitlists, assigning tables to balance service, processing payments, and communicating with service staff to ensure

Qualifications

• This role requires being 18+ and able to obtain the Ute Mountain Ute Gaming Commission Non-Support License.
• Must be able to obtain and maintain a valid food handlers permit.
• Flexible schedule including weekends, holidays, and peak periods.
• Demonstrates professionalism, reliability, and strong guest service in a fast-paced setting.
• Ability to handle cash accurately in all transactions.

Responsibilities

• Welcome guests promptly and professionally, manage reservations and waitlists.
• Coordinate seating to balance service and minimize wait times.
• Process payments accurately and maintain accountability for funds.
• Serve as a communication hub between guests and service staff.
• Support dining room readiness and light service tasks as needed.
• Adhere to safety, sanitation, and guest service policies.

Skills

Cash handling

Communication

Front-of-house service

Guest service

Multitasking

Education

High school diploma

Culinary education

Job description

Summary/Objective

The Host/Cashier serves as the first and last point of contact for guests within the restaurant, responsible for managing guest flow, coordinating seating, and accurately handling transactions. This role plays a critical part in shaping the guest experience through professionalism, efficiency, and attention to detail while supporting front-of-house operations. Success in this role is demonstrated through consistent guest engagement, accurate cash handling, effective coordination with service staff, and the ability to maintain a smooth and welcoming dining environment during both routine and high-volume periods.

Key Accountabilities

Reception & First Impression: Welcome guests promptly and professionally, manage reservations and waitlists, and create a positive first impression by ensuring guests feel acknowledged and accommodated upon arrival.

Seating Coordination & Flow Management: Assign tables strategically based on server sections, guest needs, and operational flow to support balanced service and minimize wait times.

Cash Handling & Transaction Accuracy: Process guest payments accurately and efficiently, handle cash and electronic transactions, handle internal charges as needed, and maintain accountability for all funds in accordance with internal controls and procedures.

Communication & Service Coordination: Act as a communication hub between guests and service staff by relaying seating updates, special requests, and operational needs to ensure seamless service delivery.

Dining Room Support: Assist with maintaining dining room readiness by supporting table resets, monitoring cleanliness, and providing light service support such as water service when needed.

Policy Compliance & Operational Standards: Adhere to all company, departmental, and regulatory policies related to safety, sanitation, and guest service, ensuring a clean, safe, and compliant environment.

Team Contribution & Flexibility: Support overall restaurant operations by assisting team members and completing additional tasks as directed to ensure efficient and effective service.

Qualifications

General

• Must be 18 or older and able to obtain and maintain a Ute Mountain Ute Gaming Commission Non-Support License (background checks may be required).
• Must be able to obtain and maintain a valid food handlers permit.
• Must be able and willing to work a flexible schedule, including weekends, holidays, and peak business periods.
• Must demonstrate professionalism, reliability, and strong guest service orientation in a fast-paced environment.
• Ability to handle cash responsibly and maintain accuracy in all transactions.

Education

• High school diploma or equivalent preferred
• Formal culinary education preferred but not required

Experience

• This is an entry level position.
• Prior experience in food and beverage or guest service environment preferred.
• Experience in a host, cashier, or front-of-house support role preferred.
• Experience working in high-volume or fast-paced service environments strongly preferred.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of basic restaurant operations, guest flow, and front-of-house service standards.
• Skill in cash handling, basic math, and transaction processing with a high degree of accuracy.
• Skill in communication and coordination across team members during active service periods.
• Ability to manage multiple priorities while maintaining composure and professionalism.
• Ability to deliver consistent, courteous guest service and resolve minor guest concerns effectively.