Kubernetes Support Engineer - Cloud & Automation

CloudBolt Software, Inc.; Rockville (MD); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401k with Company Match

Unlimited PTO

Tuition Reimbursement

Paid Parental Leave

Job summary

A leading cloud automation firm in Rockville, Maryland, is looking for a Support Engineer. This role involves troubleshooting issues, supporting the StormForge product for clients, and collaborating with engineering and product teams. Candidates should have a Bachelor's degree in a relevant field, 3+ years of technical support experience, and strong skills in Kubernetes and cloud platforms like AWS. A competitive salary range of $100,000 - $120,000 annually is offered, along with comprehensive benefits.

Qualifications

• 3+ years of experience in a technical support, systems engineering, SRE, or DevOps-related role.
• Hands-on experience with Kubernetes, containers, and cloud platforms.
• Strong troubleshooting skills in distributed systems and production environments.

Responsibilities

• Serve as a technical point of contact for customers, diagnosing technical issues.
• Investigate, troubleshoot, and resolve complex technical problems.
• Collaborate with engineering and product teams to elevate bugs.

Skills

Kubernetes

Cloud platforms (AWS preferred)

Linux systems

Troubleshooting distributed systems

Application code understanding (Go, Python)

Strong communication skills

Education

Bachelor’s degree in computer science, information technology, or a related field

Job description

A leading cloud automation firm in Rockville, Maryland, is looking for a Support Engineer. This role involves troubleshooting issues, supporting the StormForge product for clients, and collaborating with engineering and product teams. Candidates should have a Bachelor's degree in a relevant field, 3+ years of technical support experience, and strong skills in Kubernetes and cloud platforms like AWS. A competitive salary range of $100,000 - $120,000 annually is offered, along with comprehensive benefits.