Korean Bilingual Logistics Business Support

10 BTI Solutions, Inc.; Plano (TX); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid sick leave

Life/AD&D/LTD insurance

Voluntary life coverage

Job summary

10 BTI Solutions, Inc. is seeking an entry-level Korean bilingual Logistics Business Support professional in Plano, TX. You will prepare reports, support pricing, and assist in CRM management to maintain data accuracy.

Collaborate with Sales and Operations to resolve issues and contribute to process improvements. The role emphasizes customer service, cross-functional coordination, and market research while developing expertise in the logistics sector.

Qualifications

• Entry level or under 3 years of logistics operation, sales support, or business development support experience.
• Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or related field.
• Excellent written and oral skills in English and Korean.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office; CRM experience (e.g., Salesforce) is a plus.
• Self-motivated, team-oriented, adaptable to a fast-paced environment.
• Willingness to expand knowledge of logistics industry.

Responsibilities

• Prepare management reports and performance summaries.
• Assist in pricing support and preparation of freight rate quotations.
• Support inside sales and maintain CRM data accuracy.
• Coordinate customer service and inter-departmental communications.
• Facilitate cross-functional communication between Sales and Operations.
• Assist in sales materials, P&L simulations, and profitability data entry.
• Conduct market research and assist business development activities.
• Provide daily operational support and drive workflow efficiency.

Skills

English Korean bilingual

CRM experience

Microsoft Office

Organizational skills

Education

Bachelor's in Logistics

Supply chain management

Tools

Salesforce

Job description

Korean Bilingual Logistics Business Support Responsibilities:

1. Management Reporting & Leadership Support Prepare reports and performance summaries for management review. Support the Group/Sales Team Leaders in daily administrative tasks and strategic initiatives. Assist in tracking performance data and generating business reports as directed.
2. Pricing Support & Inquiry Handling Respond to customer inquiries regarding service status and general requests. Support the preparation of freight rate quotations and pricing proposals under the guidance of the Sales lead. Provide administrative assistance for rate documentation and contract filing.
3. Inside Sales Support & Database Management Assist in maintaining relationships with existing and potential customers through follow-up communications. Manage and update CRM systems and sales databases to ensure data accuracy. Monitor sales pipeline progress and update lead status based on team input.
4. Customer Service & Internal Coordination Follow up on customer complaints and coordinate with relevant departments for resolution. Ensure timely communication between internal teams to resolve operational issues. Support administrative tasks related to sales orders and shipment processing.
5. Cross-Functional Coordination Facilitate communication between Sales and Operations teams. Collaborate with Pricing, Legal, and Finance teams to support contract administration. Provide operational support for new business implementation and cross-departmental projects.
6. Sales Documentation & Profitability Analysis Assist in the formatting and preparation of sales materials, proposals, and presentations. Support Excel-based data tasks, such as P&L simulations and profitability data entry. Assist in compiling data for margin analysis and pricing evaluations.
7. Market Research & Admin Support Conduct market research to identify industry trends and potential client lists. Provide administrative assistance for business development activities and client meetings.
8. Process Improvement & Operational Support Provide daily operational support to enhance internal workflow efficiency. Contribute to initiatives aimed at improving service productivity and customer satisfaction. Perform ad-hoc reporting, as required. Perform other job related duties as required.

Requirements/Qualifications:

• Entry level or less than 3 years of logistics operation or sales support or business development support experience
• Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
• Excellent written and oral skills (English/Korean) required
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus.
• Self-motivated, team-oriented, and adaptable to a fast-paced environment.
• Willingness to expand knowledge of logistics industry

Pay Range:

$24.50 to $36.50 per hour

Benefits:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• paid sick leave
• life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance
• optional voluntary life/AD&D coverage

Benefits are subject to eligibility and applicable plan terms.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development.

We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations.

We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

Corporate Values

1. Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances
2. Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients
3. Stronger Together We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes
4. Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long‑term success
5. Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow

To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.