Knox Model Cocktail Server - MGM Springfield

MGM Resorts; Town of Springfield (WI); Sur place; USD 11 000 - 15 000; Plein temps

Avantages offerts par ce poste

Wellness programs

Discounts on hotel stays

Free meals in employee dining room

Free parking

Healthcare & time-off plans

Development programs & networking

Résumé du poste

MGM Resorts International in Springfield, MA seeks a Cocktail Server for The Knox to deliver exceptional beverage service and engage guests in a fast-paced entertainment setting. You must be 21+, flexible to work weekends and holidays, and comfortable handling cash and POS.

Starting pay is $9.50 per hour plus tips, with benefits including health coverage and retirement plans. This role emphasizes teamwork, customer service, and contributing to the MGM brand through on-stage performances and

Qualifications

• Experience in hospitality or food/beverage preferred.
• Ability to handle cash and POS accurately.
• Excellent guest service and communication skills.

Responsabilités

• Expedite beverage orders and deliver drinks to guests.
• Maintain cleanliness and stock of station and work areas.
• Participate in marketing events and engage guests to build brand.

Connaissances

Customer service

Teamwork

Cash handling

Description du poste

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Cocktail Server at the Knox, your primary responsibility will be to efficiently expedite guests' drink orders while delivering outstanding beverage and bus service. You'll be expected to maintain a keen awareness of customer needs, ensure timely service, and create a welcoming atmosphere, all while upholding the lounge's high standards of hospitality and professionalism. Your ability to engage with guests and provide personalized service will enhance their overall experience.

THE STARTING RATE:

$9.50 per hour plus tips

THE DAY-TO-DAY:

• Provide and expedite beverage orders for guests
• Maintain cleanliness and stock of assigned area, side station, tables, and POS station
• Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
• Collect money and follow all proper cash handling and comp procedures
• Focus on the development of a personal clientele list
• Maintain assigned wardrobe and/or costumes in accordance with established standard
• Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

THE IDEAL CANDIDATE:

• Can work varied shifts, to include weekends and holidays
• Must be 21 years of age

THE PERKS & BENEFITS:

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease-whether you're on or off shift, it's free!
• From healthcare to financial support and generous time-off options, we've got you covered.
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

Pay Rate

The rate for this role is:

$9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $1,900.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.