Costa Food Server - MGM Springfield

MGM Resorts International; Springfield (MA); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel stays

Free employee meals

Free parking

Career development & networking

Job summary

MGM Resorts International in Springfield, MA is seeking a Food Server to take and deliver orders, maintain tables, ensure guest satisfaction, and finalize checks in a fast-paced environment. The starting rate is $9.50 per hour plus tips, with potential annual tips up to $15,000.

Overtime is paid according to state requirements, and employees may access medical, dental, vision, life insurance, and 401(k) plans.

Qualifications

• 5+ Years of prior Food & Beverage experience in a high-paced environment with food service experience.
• Must be able to work Friday, Saturday, Sunday & Monday 3:30pm–10pm with flexibility for events on Tuesdays.

Responsibilities

• Greet guests in a positive and friendly manner, making them feel welcome.
• Demonstrate knowledge of selling techniques and service delivery for all menu items, including alcoholic and non-alcoholic beverages.
• Maintain cleanliness of tables and assigned areas, utilizing a silent service approach.
• Itemize bills accurately and efficiently secure payment.
• Anticipate guests' needs and respond promptly with a sense of urgency.
• Communicate effectively with management, chefs, and culinary staff to address guest requests and needs.

Skills

Food & Beverage experience

Job description

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

It is the primary responsibility of the Food Server to take and deliver customer orders, maintain tables, guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations.

THE STARTING RATE

$9.50 per hour plus tips

THE DAY-TO-DAY

• Greet guests in a positive and friendly manner, making them feel welcome.
• Demonstrate knowledge of selling techniques and service delivery for all menu items, including alcoholic and non-alcoholic beverages.
• Maintain cleanliness of tables and assigned areas, utilizing a silent service approach.
• Itemize bills accurately and efficiently secure payment.
• Anticipate guests' needs and respond promptly with a sense of urgency.
• Communicate effectively with management, chefs, and culinary staff to address guest requests and needs.

THE IDEAL CANDIDATE

• Must be able to work Friday, Saturday, Sunday & Monday from 3:30pm - 10pm and have the flexibility to work on Tuesdays and Tuesdays for events
• 5+ Years of Prior Food and Beverage experience in a high-paced environment with food service experience is preferred.

THE PERKS & BENEFITS

• Prioritize your wellness, access programs crafted to nurture your mental and physical health.
• Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
• Savor delicious meals for free in our employee dining room.
• Park with ease—whether you're on or off shift, it's free!
• Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.

Pay Rate

The rate for this role is:

$9.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $15,000.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.