Cocktail Server: Fast-Paced Lounge with Tips & Perks

MGM Resorts International; Town of Springfield (WI); Presencial; USD 11.000 - 15.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness programs

Employee discounts

Free meals

Free parking

Healthcare benefits

Career development opportunities

Descripción de la vacante

MGM Resorts International in Springfield, MA is seeking a Cocktail Server to efficiently expedite guests' drink orders, deliver beverage and bus service, and uphold the lounge's high hospitality standards. You will engage guests and build a personal clientele while maintaining a welcoming atmosphere.

The role offers a starting rate of $9.50 per hour plus tips, with overtime compliant to state law and eligibility for medical, dental, vision, life insurance, 401(k), and paid time off plans.

Formación

• Customer service experience in hospitality or similar environment.
• Ability to handle cash and follow procedures accurately.
• Friendly guest engagement and professional demeanor.
• Attention to cleanliness and organization in a fast-paced setting.

Responsabilidades

• Provide and expedite beverage orders for guests
• Maintain cleanliness and stock of assigned area, side station, tables, and POS station
• Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
• Collect money and follow all proper cash handling and comp procedures
• Focus on the development of a personal clientele list
• Maintain assigned wardrobe and/or costumes in accordance with established standard
• Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Conocimientos

Customer service

Cash handling

Guest engagement

Attention to detail

Descripción del empleo

MGM Resorts International in Springfield, MA is seeking a Cocktail Server to efficiently expedite guests' drink orders, deliver beverage and bus service, and uphold the lounge's high hospitality standards. You will engage guests and build a personal clientele while maintaining a welcoming atmosphere.

The role offers a starting rate of $9.50 per hour plus tips, with overtime compliant to state law and eligibility for medical, dental, vision, life insurance, 401(k), and paid time off plans.