Knowledge Manager/Knowledge Systems Specialist (KSS) (Secret)

RedSky; Tampa (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Tuition reimbursement

401K plan

Paid government holidays

Personal leave

Job summary

RedSky is seeking an experienced Knowledge Manager / Knowledge Systems Specialist (KSS) to join our team in support of DoD initiatives. This on-site Tampa role focuses on maintaining and improving the knowledge ecosystem across classified and unclassified networks, with SharePoint/M365 governance and training delivery.

You will balance KM practice with technical delivery, support low-code apps, and ensure metadata standards, retention policies, and user adoption, working across HQ and

Qualifications

• Active Secret clearance required.
• 3+ years Knowledge Management operations in DoD/Federal environment.
• 3+ years SharePoint administration experience.
• Practical experience with Power Apps and Power Automate.
• Ability to implement metadata and basic taxonomy in SharePoint.
• Experience delivering user training.
• CompTIA Security+ certification.

Responsibilities

• Day-to-day operation of the Knowledge Management system across sites.
• Maintain and improve the knowledge ecosystem across classified and unclassified networks.
• Support SharePoint and Microsoft 365 collaboration capabilities.
• Implement governance including metadata, taxonomy, and retention.
• Enable the workforce through training, adoption support, and on-site problem resolution.

Skills

Knowledge management operations

SharePoint administration

Power Apps

Power Automate

Metadata governance

User training delivery

Security+ certification

Tools

SharePoint

Microsoft 365 (M365)

Low-code platforms

Job description

Position: Knowledge Manager/Knowledge Systems Specialist (KSS) (Secret)

Position: Knowledge Manager/Knowledge Systems Specialist (KSS) (Secret)

Functional Labor Category: Enterprise Knowledge Management

Location: Tampa, Florida 33621; multiple locations domestic and international

Minimum Security Clearance: Secret

RedSky is seeking an experienced Knowledge Manager / Knowledge Systems Specialist (KSS) to join our team in support of Department of Defense. At RedSky, we pride ourselves on exceeding client expectations, and this role will be pivotal in driving our continued success. As a valued member of our collaborative and innovative team, you will contribute directly to our mission of delivering exceptional results.

We offer a comprehensive benefits package, including medical, dental, life insurance, and tuition reimbursement, along with additional perks such as a 401K plan, paid government holidays, and personal leave.

Responsibilities

The Knowledge Manager / Knowledge Systems Specialist (KSS) is a full-time, on-site role based in Tampa, FL. This role is responsible for the day-to-day operational engine of EKM at HQ USSOCOM and the distributed TSOC/Component sites. This person maintains and improves the knowledge ecosystem across classified and unclassified networks, supports SharePoint and Microsoft 365 (M365) collaboration capabilities, implements governance (metadata, taxonomy, retention), and enables the workforce through training, adoption support, and responsive on-site problem resolution.

Because EKM span across multiple locations and clearances, this LCAT must balance KM practice (capture, curation, reuse) with technical delivery (SharePoint/M365 configuration, low-code apps, governance enforcement). Competitor and incumbent postings consistently emphasize SharePoint, M365, Power Apps, governance, training, and onsite support.

Required Skills/Qualifications

• Active Secret clearance
• Three (3)+ years of Knowledge Management operations (knowledge capture, content curation, portal support, governance) in a DoD or Federal environment
• Three (3)+ years of hands-on SharePoint administration and support experience (site collections, permissions, pages, lists/libraries, workflows)
• Practical experience with Power Apps and Power Automate (build and maintain low-code workflows/forms)
• Ability to implement and enforce required metadata and basic taxonomy structures in SharePoint
• Experience of creating and delivering user training (job aids, short courses, onboarding)
• CompTIA Security+ certification

Additional Preferences

• Experience of creating and delivering user training (job aids, short courses, onboarding)

RedSky LLC is an equal opportunity employer.

Our policy is to provide fair and equal employment opportunities for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. RedSky hires and promotes individuals solely based on their qualifications for the job to be filled. RedSky believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.