Knowledge Manager: IT Documentation & Onboarding Leader

Integral; Tysons (VA); Hybrid; USD 105,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Employer Match

Paid Time Off & Holidays

Professional Training Reimbursement

Employee Assistance Program

Job summary

Integral is seeking a Knowledge Manager to develop, govern, and maintain knowledge assets supporting VA OIT programs. You will organize guidance, training materials, and procedural artifacts, enabling onboarding, operational continuity, and release readiness across the SDLC.

You will maintain artifacts in VA-approved repositories (Jira, GitHub, Confluence), ensure traceability, and align knowledge assets with PI Planning, Sprint activities, and RMF/NIST requirements, while delivering clear user

Qualifications

• Bachelor’s degree required; 7–10 years of experience in IT/documentation roles.
• Experience creating and maintaining system documentation, training materials, and procedural artifacts.
• Experience supporting onboarding, operational documentation, and user readiness.
• Experience ensuring compliance with VA SDLC, RMF, NIST, and enterprise architecture documentation requirements.
• Experience maintaining artifact traceability and organizing materials within enterprise repositories (Jira, GitHub, Confluence).
• Excellent technical writing and documentation skills.
• Knowledge of Agile, DevSecOps, and SDLC documentation workflows.

Responsibilities

• Organize, curate, and publish knowledge artifacts in VA-approved repositories.
• Develop and maintain documentation, user guidance, training materials, and procedural artifacts.
• Ensure all product data and artifacts are updated daily in Jira, GitHub, Confluence.
• Organize configuration‑managed artifacts and establish traceability across the SDLC.
• Document requirements, change orders, risks, and test results for full traceability.
• Contribute to onboarding and user training through knowledge guides and process materials.
• Support training for new releases and features, updating user-facing documentation and job aids.
• Align knowledge assets with PI Planning, Sprint planning, and release activities.

Skills

Technical writing

Documentation

Agile SDLC

DevSecOps

Public Trust

Education

Bachelor’s Degree in computer science or IT-related field

Tools

Jira

GitHub

Confluence

Job description

Integral is seeking a Knowledge Manager to develop, govern, and maintain knowledge assets supporting VA OIT programs. You will organize guidance, training materials, and procedural artifacts, enabling onboarding, operational continuity, and release readiness across the SDLC.

You will maintain artifacts in VA-approved repositories (Jira, GitHub, Confluence), ensure traceability, and align knowledge assets with PI Planning, Sprint activities, and RMF/NIST requirements, while delivering clear user