Knowledge Manager | Global KM & AI Initiatives

Alvarez & Marsal; Dallas (TX); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

401(k) retirement plan

Healthcare benefits

Paid time off

Job summary

Alvarez & Marsal in Dallas is seeking a knowledge management professional to own relationships with a portfolio of North American business units and connect them to the global KM strategy and toolkit. You will lead KM initiatives, develop processes and tools, and support AI-enabled knowledge capture while collaborating with KM services, technology teams, and stakeholders.

The role requires 5+ years in KM, a related Bachelor's degree, and fluent English; a professional services background is

Qualifications

• 5+ years of experience in a knowledge management role.
• Bachelor's degree in a related field, or equivalent work/technical experience in Business Studies, Business Administration, or Management.
• Experience leading projects from inception to completion, including collaborating with stakeholders on timelines and expectations and handling change management.
• Experience in a professional services or consultancy firm.
• Proven experience working with professionals of all staff classes, up to C-level.
• Experience with KM technology (e.g., SharePoint libraries, AI-enabled search and discovery tools).
• Fluent English required.

Responsibilities

• Own the day-to-day KM relationship for an assigned portfolio of 3-4 North American business units, with the opportunity to expand the portfolio over time.
• Serve as the primary liaison between assigned business units and the central KM team, identifying opportunities to extend each business unit's use of KM services and maximize KM adoption and value.
• Lead projects to build and refine business-unit KM processes and tools, including coordinating timelines and partnering with KM services, KM technology, and other corporate groups on execution.
• Monitor and provide routine support for business-unit KM processes and tools (e.g., knowledge libraries, taxonomies, capture processes, search, and communities).
• Provide advice and recommendations to business units based on internal and external KM best practices.

Skills

Knowledge management

Project leadership

Stakeholder management

English fluency

Education

Bachelor's degree in related field

Tools

SharePoint libraries

AI-enabled search

Content management tools

Job description

Alvarez & Marsal in Dallas is seeking a knowledge management professional to own relationships with a portfolio of North American business units and connect them to the global KM strategy and toolkit. You will lead KM initiatives, develop processes and tools, and support AI-enabled knowledge capture while collaborating with KM services, technology teams, and stakeholders.

The role requires 5+ years in KM, a related Bachelor's degree, and fluent English; a professional services background is