Global A&D Knowledge Manager — AI-Driven Insights

Bain & Company; Dallas (TX); On-site; USD 89,000 - 106,000; Full time

Benefits offered by this job

Premium medical, dental, and vision

Fully vested 401(k) company contrib.

Generous PTO and holidays

Parental leave and sick leave

Discretionary annual bonus

Job summary

Bain & Company is seeking a Knowledge Management specialist within the Global Advanced Manufacturing & Services (AMS) practice, based in Dallas. You will equip global A&D partners and consultants with expert resources, connect internal experts, and steward the knowledge base and intranet content to enable high-impact client delivery.

You will collaborate with distributed teams, leverage AI tools, and contribute to practice strategy through analytics, content planning, and knowledge sharing

Qualifications

• BA or equivalent undergraduate degree with strong academic credentials.
• 3+ years of professional experience.

Responsibilities

• Equip global A&D Partners in the firm and consulting staff with relevant expertise and resource recommendations.
• Provide value-added front-line support to case teams by sharing curated “best of” Bain content, experience and perspectives.
• Identify and connect experts within the Bain network to consulting teams.
• Collaborate with Research Data Service and the Commercial Aviation CoE BCN team (based New Delhi, India), to collectively provide consultants the best consolidated view of our internal and external knowledge.
• Develop and package summary documents and provide updated or bespoke analysis.
• Lead the capture and sharing of the global A&D practice knowledge base.
• Capture and process knowledge onto our global intranet platform from client development and case team efforts.
• Coordinate with other Senior Knowledge Specialists to identify cross practice content priorities and identify gaps in the knowledge base.
• Communicate with case teams and practice affiliates to understand work and solicit most relevant content.
• Manage metadata to facilitate user searching. Manage inputs to improve advanced analytics and AI output.
• Maintain and expand the A&D internal benchmark library by capturing and sanitizing data from A&D cases.
• Access and leverage A&D external industry data subscriptions to extract relevant insights to support case team preparation and client delivery.
• Package and codify our best thinking into insights for front-line teams.
• Collaborate with practice team members to fill content gaps through new product development and deployment.
• Manage and maintain practice page(s) on the intranet; ensuring our best materials are represented and shared.
• Oversee Knowledge Associate in managing and maintaining the knowledge base.
• Use AI tools to accomplish portions of the role. Experiment with new and existing AI tools to improve work processes.
• Analyze, understand and interpret underlying drivers of practice performance.
• Support content planning and logistics for annual practice meetings.
• Drive practice affiliate engagement, including preparation for experience-sharing calls and publications.
• Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives.
• Assign and review daily work and provide feedback and coaching on junior practice member’s work, who are located in New Delhi, India.

Skills

Microsoft Excel

PowerPoint

Word

Analytical abilities

Communication skills

AI tools

Education

BA or equivalent undergraduate degree

Job description

Bain & Company is seeking a Knowledge Management specialist within the Global Advanced Manufacturing & Services (AMS) practice, based in Dallas. You will equip global A&D partners and consultants with expert resources, connect internal experts, and steward the knowledge base and intranet content to enable high-impact client delivery.

You will collaborate with distributed teams, leverage AI tools, and contribute to practice strategy through analytics, content planning, and knowledge sharing