Knowledge Manager & Data Quality Specialist

Internetwork Expert; Charleston (SC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid holidays

Paid vacation

Dental insurance

Job summary

RMF, a specialized MEP engineering firm serving the eastern US, seeks a Knowledge Manager Specialist to steward Deltek Vantagepoint data across projects, clients, employees, and business development. You will ensure accuracy, standardization, and accessible information for proposals and reporting.

Responsibilities include data audits, process documentation, and collaboration with department managers to resolve discrepancies while supporting content creation and knowledge dissemination across the

Qualifications

• Outstanding oral and written communication skills.
• Enthusiastic desire to engage in business systems and process improvement.
• Strong organizational and time management skills.
• Knowledge of Content management systems (CMS), experience with Vantagepoint preferred.
• Experience with RFP processes and business development a plus.
• Experience in an engineering, architecture, or professional services firm preferred.
• Knowledge of project-based business operations and business development processes.
• Experience creating reports and dashboards.
• Familiarity with data quality management and CRM best practices.

Responsibilities

• Enter and maintain project, client, contact, employee, and pursuit information in Deltek Vantagepoint.
• Review and update records to ensure data accuracy, consistency, and completeness.
• Establish and maintain standardized naming conventions and data entry procedures.
• Monitor databases for duplicate, outdated, or inaccurate records and perform regular cleanup activities.
• Process project setups, client updates, employee information, and organizational changes.
• Perform regular audits to identify missing, inconsistent, or incorrect information.
• Research and resolve data discrepancies in collaboration with department managers.
• Maintain documentation of data management procedures and workflows.
• Assist with data validation for proposals, project tracking, and business development activities.
• Support monthly, quarterly, and annual reporting requirements.
• Serve as a resource for employees regarding database processes and data standards.
• Assist users with locating, updating, and maintaining information in Deltek Vantagepoint.
• Support special projects related to data collection, migration, and process improvement.
• Assist in managing a searchable photo and graphic asset library.
• Create website case studies with a cohesive look, feel, and functionality.
• Facilitate the dissemination and sharing of knowledge throughout the firm.

Skills

Communication

Process improvement

Organization

CMS knowledge

Deltek Vantagepoint

RFP experience

Professional services

Reports & dashboards

Data quality

Tools

Deltek Vantagepoint

Job description

RMF, a specialized MEP engineering firm serving the eastern US, seeks a Knowledge Manager Specialist to steward Deltek Vantagepoint data across projects, clients, employees, and business development. You will ensure accuracy, standardization, and accessible information for proposals and reporting.

Responsibilities include data audits, process documentation, and collaboration with department managers to resolve discrepancies while supporting content creation and knowledge dissemination across the