Knowledge Management Specialist - Secret Clearance

Dunhill Professional Search & Government Solutions; Quantico (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

Dunhill Professional Search & Government Solutions is seeking a Knowledge Management Specialist to advance information sharing and best practices across the organization. You will implement and maintain knowledge management systems, document critical assets, and collaborate with cross-functional teams to optimize accessibility and usage.

Strong writing, analytical skills, and experience with KPIs, SLAs, XLAs are required.

Qualifications

• Bachelor's Degree or equivalent relevant experience.
• 2-5 years of experience in knowledge management or related fields.
• Experience establishing and reporting KPIs, SLAs, and XLAs.

Responsibilities

• Collaborate with cross-functional teams to promote knowledge management best practices.
• Assist with implementing and maintaining knowledge management systems and tools.
• Document and organize knowledge assets such as procedures and lessons learned.
• Monitor system usage and identify opportunities for optimization.
• Leverage technology to improve accessibility and drive innovation.

Skills

KPIs/SLAs/XLAs management

Cross-functional collaboration

Analytical mindset

Strong writing

Education

Bachelor's degree or equivalent

Tools

SharePoint

MS Teams

Job description

Dunhill Professional Search & Government Solutions is seeking a Knowledge Management Specialist to advance information sharing and best practices across the organization. You will implement and maintain knowledge management systems, document critical assets, and collaborate with cross-functional teams to optimize accessibility and usage.

Strong writing, analytical skills, and experience with KPIs, SLAs, XLAs are required.