Knowledge & Innovation Systems Co-op

Goodwin; Boston (MA); On-site; USD 28,000 - 36,000; Part time

Job summary

Goodwin's Global Operations Team offers a Knowledge & Innovation Systems Co-op to support knowledge services and custom data systems. You will audit metadata in the matter system and assist with portal links and webpage design, while helping with data entry and routine maintenance.

The role rewards organization, attention to detail, and strong Excel and communication skills as you work independently and as part of a firm-wide team, contributing to AI projects and reporting.

Qualifications

• Well organized and detail oriented, able to work independently or in a team.
• Strong analytical skills with proficiency in Excel.
• Excellent communication and customer service orientation.

Responsibilities

• Audit metadata and information in matter systems and legal tech platforms.
• Audit and repair links in portal pages and assist with webpage design.
• Perform quality checks in document automation platforms.
• Assist with data entry in Foundation and SharePoint data pages.
• Support maintenance of internal knowledge management systems.
• Assist with AI projects and reporting.

Skills

Attention to detail

Analytical thinking

Microsoft Excel

Communication skills

Customer service orientation

Tools

Foundation

SharePoint

Job description

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross‑functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the "Best Business Team" by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers.

Knowledge & Innovation Systems Co‑op, you will support the Knowledge & Innovation team and assist with maintaining various custom data systems relating to knowledge services.

What you’ll do:

• Audit metadata and related information in the firm's matter system and legal tech platforms.
• Audit and repair links in portal pages and assist with webpage design.
• Perform quality checks in document automation platforms.
• Assist with data entry in Foundation and SharePoint data pages.
• Perform maintenance tasks related to Goodwin’s internal knowledge management systems.
• Assist with AI projects and reporting.

Who you are:

• Well organized, detail oriented, and able to work both independently and as part of a firm‑wide team.
• Strong analytical and Microsoft Excel experience preferred.
• Ability to thrive in a fast‑paced and highly professional environment.
• Strong communication skills, a very strong customer service orientation, and the ability to balance several open assignments.