Business Operations Manager

Goodwin Procter Boston; Boston (MA); On-site; USD 130,000 - 165,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and disability insurance

Retirement plan

Paid vacation and holidays

Professional development and career机会

Employee wellness programs

Employee discounts and perks

Job summary

Goodwin Procter is seeking a seasoned professional to join the Global Operations Team in Boston. You will collaborate with Managing Director and IG/PG leaders to manage operational initiatives, budgeting, and cross-functional projects in a high-stakes legal environment.

Ideal candidates have 5–7 years in large law firm operations, a JD, and strong communication skills to coordinate across groups. The role emphasizes discretion, tech fluency, and collaborative problem-solving within a dynamic

Qualifications

• 5 to 7 years' experience in Business Operations/Practice Management in a large law firm.
• J.D. and experience as an attorney in a large law firm preferred.
• Excellent interpersonal and communication skills with ability to manage multiple tasks.
• Well-rounded and versatile — a skilled, adaptable facilitator across multiple Business Operations teams.
• Proficient with Word, Outlook and Excel; able to learn new tools quickly.

Responsibilities

• Manage operational and strategic aspects of the business with leaders and teams.
• Identify needs and opportunities across Industry Groups and Practice Groups.
• Oversee budgeting processes for the Business Operations function.
• Assist with Practice optimization to improve efficiency of operations.
• Support cross-functional processes and maintain firm reminders to Partners.
• Provide general operational support across Industry Groups, Practice Groups, and Practice Areas.

Skills

Communication

Multitasking

Facilitation

Technology literacy

Judgment and confidentiality

Education

J.D. or equivalent

Tools

Word

Outlook

Excel

Job description

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers. This position will provide support of the Industry Group (IG) and Practice Group (PG) Business Operations teams, and will oversee certain processes that are critical firm priorities. The position works under the direction of the Managing Director and Industry Business Lead for Life Sciences and works closely with partners, leaders, and administrative team members across Industry Groups and Practice Groups to ensure timely and effective execution on processes and systems that support the strategic direction of the Business Operations function firmwide. This role will require a versatile, self‑directed team player, a well‑rounded, skilled operator who is facile with technology and has excellent organizational and communication skills. This role will work closely with diverse groups that may evolve over time and who can serve as a facilitator across the Business Operations teams. An interest and ability to thrive and perform at a high level in a dynamic environment with multiple constituencies is needed to succeed in this role.

What You Will Do:

• Work with the Managing Director and Industry Business Lead, IG leaders, PG leaders, and Business Operations teams to manage operational and strategic aspects of the business, including internal organization, meetings, information and data management, executing on deliverables in connection with firm processes, and other initiatives as requested.
• Identify IG and PG needs and opportunities, and work to advance relevant initiatives, providing general coverage across groups as needed.
• Support the functional management of the Business Operations team, including expense budget tracking and oversight of the budgeting process for the Business Operations function.
• Assist with Business Practice optimization efforts to improve the efficiency and effectiveness of Business Operations processes firmwide.
• Support processes that cut across Industry Groups and Practice Groups, including oversight of and compliance with Partner Delinquent Time policies, and maintaining a calendar of general firm reminders to Partners.
• Take on other cross-functional projects and priorities as needed from time to time.
• Provide general operational support across Industry Groups, Practice Groups, and Practice Areas.
• Groups that this role supports may change from time to time based on business needs and corporate structure.

Who You Are:

• 5 to 7 years' experience in Business Operations/Practice Management in a large law firm.
• J.D. and experience as an attorney, in a large law firm preferred.
• Excellent interpersonal and communication skills and ability to manage multiple tasks simultaneously.
• Well-rounded and versatile — a skilled, adaptable operator able to work effectively as a facilitator across multiple Business Operations teams.
• Facile with technology, with the ability to learn and adopt new tools and systems quickly.
• Develop and foster positive, collaborative working relationships.
• Exercise sound judgment while respecting, protecting, and maintaining highly confidential and sensitive information.
• Manage projects and tasks effectively, applying strong delegation and organizational skills.
• Apply creative problem-solving and effective people-management skills.
• Working knowledge of Word, Outlook and Excel.
• Ability to learn and utilize additional programs.

#LI-JM1 Benefits and More At Goodwin:

• Health, dental, and vision insurance
• Life and disability insurance
• Retirement & Savings Plan
• Emergency back-up child and adult care
• Paid vacation, sick time off, and holidays
• Professional development and career advancement opportunities
• Employee recognition and reward programs
• Employee wellness and assistance programs
• Employee discounts and perks

This position is eligible for overtime: No

The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: $130,000.00 - 165,000.00

Professional career paths at Goodwin offer you more – and less – than you might expect. You’ll find less hierarchy and more meritocracy. You’ll have more chances to work across departments and offices, and fewer roadblocks to getting the job done. We believe people are happiest when they’re not limited by a ‘that’s how we’ve always done it’ approach, so we encourage a more imaginative and collaborative working environment.

Our Global Operations Team – what we call our GO Team – brings a level of professionalism, enthusiasm and commitment to work each and every day. Goodwin embraces responsible and ethical use of AI in the Hiring Process.