Specialist, Opportunity, Inclusion & Belonging

Goodwin Procter Boston; Washington (District of Columbia); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Retirement plan

Paid vacation and holidays

Professional development opportunities

Job summary

Goodwin is seeking a Specialist, Opportunity, Inclusion & Belonging (OIB) to enhance onboarding and integration experiences firm-wide. You will design role-based onboarding journeys and collaborate with People Operations, HR, and IT to deliver scalable programs that foster belonging.

As part of the GO Team, you will drive data-informed improvements, track milestones, and support stakeholder communications while maintaining high-quality execution across multiple projects.

Qualifications

• Bachelor's degree required.
• Strong project management and organizational skills.
• Experience coordinating programs, events, projects, or operations preferred.

Responsibilities

• Coordinate onboarding & integration experiences for new hires across services and legal professionals.
• Develop and maintain onboarding materials, guides, and resources to ensure accuracy and alignment with firm processes.
• Support continuous improvement of onboarding workflows, templates, and processes through feedback and data.
• Prepare polished presentations and executive summaries for leadership and stakeholders.
• Manage admin tasks to support the OIB team and related programs.

Skills

Project management

Stakeholder management

Analytical skills

Systems thinking

Education

Bachelor's degree

Tools

PowerPoint

Job description

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross‑functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers. The Specialist, Opportunity, Inclusion & Belonging (OIB) plays a key role in advancing the firm's employee experience through onboarding and integration programs, inclusion initiatives, and culture‑building efforts. The Specialist supports the design, execution, and continuous improvement of onboarding and integration experiences while contributing to broader OIB programs and initiatives.

Through effective project management, stakeholder collaboration, communications, data analysis, and operational excellence, this role helps ensure employees are successfully integrated into the firm and equipped to thrive. The ideal candidate is a proactive, service‑oriented professional who thrives in a collaborative environment, is comfortable managing multiple priorities, and approaches work with a systems‑thinking mindset. They are skilled at connecting people, processes, and technology to create scalable, inclusive, and engaging employee experiences that strengthen culture, connection, and belonging.

What You Will Do:

• Coordinate and support the delivery of the firm's onboarding and integration experience for new hires across business services and legal professional populations.
• Implement and maintain role‑based onboarding journeys, integration plans, and resources that promote early engagement, productivity, and connection.
• Partner with managers and key stakeholders to support onboarding readiness and drive a consistent employee experience.
• Coordinate onboarding programming, orientation sessions, welcome activities, and key integration touchpoints.
• Develop, maintain, and enhance onboarding materials, communications, guides, and resources to ensure accuracy and alignment with firm processes.
• Support the continuous improvement of onboarding workflows, templates, and operational processes through feedback, data, and best practices.
• Gather and synthesize feedback from new hires, managers, and stakeholders to identify opportunities to improve onboarding effectiveness and integration outcomes.
• Monitor onboarding activities and milestones, helping track progress, participation, and engagement throughout the employee's transition into the firm.
• Partner with People Operations, Talent Acquisition, HR Technology, Learning & Professional Development, and IT to support onboarding-related systems, processes, and enhancements.
• Leverage technology, workflow automation, and AI‑enabled tools to improve efficiency, scalability, and the employee experience.
• Contribute to the development of manager resources, tools, and communications that support successful onboarding and integration.
• Stay informed on emerging trends and leading practices related to onboarding, employee experience, and workforce integration.

Opportunity, Inclusion & Belonging Programs

• Support 4 Inclusion Network leadership teams through meeting coordination, materials development, communications, logistics, and follow‑up activities.
• Develop and distribute internal resources, communications, presentations, and engagement materials that support OIB priorities.
• Build and maintain productive relationships with stakeholders across Human Resources, Communications, Marketing, Learning & Professional Development, Recruiting, and business teams.
• Support the development and maintenance of OIB‑related content, tools, resources, and communications channels.
• Research and share emerging trends, insights, and best practices related to inclusion, belonging, employee experience, and workplace culture.
• Help manage firmwide distribution of OIB programming, campaigns, and awareness resources.
• Support special projects and strategic initiatives that advance departmental and firm priorities.

Data, Reporting & Continuous Improvement

• Prepare polished presentations, briefing materials, executive summaries, and communications for leadership and stakeholder audiences.
• Maintain project plans, documentation, meeting notes, and progress updates for key initiatives.
• Apply a systems‑thinking approach to identify process dependencies, improve workflows, and enhance operational effectiveness across programs and initiatives.
• Identify opportunities to leverage technology, automation, and scalable solutions to improve efficiency and user experience.
• Support change management and implementation efforts associated with new programs, processes, and employee experience initiatives.

OTHER DUTIES AND RESPONSIBILITIES

• Provide administrative, scheduling, documentation, and coordination support to the OIB team.
• Assist with budget tracking, invoice processing, vendor coordination, and related administrative activities.
• Perform other responsibilities as assigned.

Who You Are:

• Bachelor's degree required.
• Minimum 3 years of experience in a law firm or professional services environment preferred.
• Experience in OIB/DEIB, employee experience, HR, onboarding, or talent development preferred.
• Experience coordinating programs, events, projects, or operations is strongly preferred.
• Strong project management and organizational skills with the ability to manage multiple priorities and competing deadlines.
• Demonstrated systems‑thinking capabilities with the ability to connect people, processes, technology, and data to drive effective outcomes.
• Excellent presentation development and visual communication skills (PowerPoint).
• Clear and professional written and verbal communication abilities, with strong stakeholder management and collaboration skills.
• Strong attention to detail and commitment to high‑quality execution.
• Analytical skills, including the ability to interpret, summarize, and communicate data‑driven insights.
• Ability to maintain confidentiality and handle sensitive information while working independently in a fast‑paced, matrixed environment.
• Occasional travel and evening event support may be required.

Benefits and More

• Health, dental, and vision insurance
• Life and disability insurance
• Retirement & Savings Plan
• Emergency back‑up child and adult care
• Paid vacation, sick time off, and holidays
• Professional development and career advancement opportunities
• Employee recognition and reward programs
• Employee wellness and assistance programs
• Employee discounts and perks

This position is eligible for overtime: No

The Target Salary Range For This Position Varies By Location And Is Commensurate With Relevant Experience: $85,000.00 - $100,000.00

Professional career paths at Goodwin offer you more – and less – than you might expect. You’ll find less hierarchy and more meritocracy. You’ll have more chances to work across departments and offices, and fewer roadblocks to getting the job done. We believe people are happiest when they’re not limited by a ‘that’s how we’ve always done it’ approach, so we encourage a more imaginative and collaborative working environment. Our Global Operations Team – what we call our GO Team – brings a level of professionalism, enthusiasm and commitment to work each and every day. Goodwin embraces responsible and ethical use of AI in the Hiring Process.