Team Leader - Lead Shifts, Coach People, Deliver Service

Chick-fil-A; Seattle (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fun environment

Flexible scheduling

Scholarships

Learning from leaders

Competitive pay

Job summary

Chick-fil-A Seattle is seeking a Team Leader who embodies our values and serves with a servant’s heart. You will support senior leadership in daily operations, coach team members, and help ensure we provide exceptional guest service in a fast-paced setting.

The role involves leading shifts, opening/closing, training new hires, and modeling the high standards of hospitality that Chick-fil-A is known for, with an emphasis on teamwork and accountability.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

People skills

Communication

Team leadership

Customer service

Fast-paced environment

Job description

Chick-fil-A Seattle is seeking a Team Leader who embodies our values and serves with a servant’s heart. You will support senior leadership in daily operations, coach team members, and help ensure we provide exceptional guest service in a fast-paced setting.

The role involves leading shifts, opening/closing, training new hires, and modeling the high standards of hospitality that Chick-fil-A is known for, with an emphasis on teamwork and accountability.