Kitchen Team Leader: Guest Experience & Operations

Workstream; Puyallup (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee meal discounts

Team-based culture

Job summary

Buffalo Wild Wings is seeking a Kitchen Manager to support the General Manager in daily restaurant operations and guest experience. You will lead the team, ensure smooth shift execution, and drive operational excellence in a fast-paced environment.

Responsibilities include coaching staff, maintaining safety standards, assisting in recruiting, scheduling, inventory, and daily tasks to ensure exceptional service and quality. Join a team focused on teamwork and guest satisfaction.

Qualifications

• High school diploma or equivalent required.
• Experience in restaurant management or supervisory role preferred.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Lead and supervise front-of-house operations during shifts.
• Coach and develop team members for performance and accountability.
• Deliver guest service by resolving concerns quickly and professionally.
• Maintain food safety, sanitation, and alcohol service standards.

Skills

Leadership

Communication

Coaching

Team development

Time management

Problem solving

Operational excellence

Education

High school diploma

Bachelor’s degree (preferred)

Tools

POS systems

Scheduling tools

Inventory software

Job description

Buffalo Wild Wings is seeking a Kitchen Manager to support the General Manager in daily restaurant operations and guest experience. You will lead the team, ensure smooth shift execution, and drive operational excellence in a fast-paced environment.

Responsibilities include coaching staff, maintaining safety standards, assisting in recruiting, scheduling, inventory, and daily tasks to ensure exceptional service and quality. Join a team focused on teamwork and guest satisfaction.