Responsibilities
- Maintain warm, hospitable guest relations in all guest contact.
- Respond to individual guest needs as they occur.
- Greet all guests in a warm and enthusiastic manner.
- Sweep and mop floors.
- Keep kitchen area free of trash, debris, and any wet spots.
- Wash pots and pans by hand.
- Keep all dishes and flatware in a sanitary condition and stored for use in the dining room.
- Handle chemicals for floor, dishes & flatware, pots & pans, stoves & ovens, grills, and deep fat fryers.
- Assist Chef in receiving and putting away products.
- Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
- Thoroughly complete projects and assignments professionally with care.
- Prepare all set‑up items for the next shift.
- Maintain all health and safety standards.
- Other duties as assigned.
- Report all items in need of repair to supervisor and maintain equipment used in work.
- Protect guest safety and well‑being.
- Adjust to high pressure conditions and be open to change.
- Assume responsibility for personal growth and development.
- Conduct oneself professionally at all times and set standards for all.
- Express ideas and convey information clearly, effectively, and professionally.
- Work to resolve disagreements and be respectful of peers and co‑workers.
- Scrupulously follow all Ko’a Kea Hotel & Resort policies and procedures.
Qualifications
- Knowledge of English to effectively communicate with guests, associates, and vendors.
- Knowledge of all hotel departments and functions.
- Good mathematical and computer skills.
- Ability to actively listen to others.
- Ability to lift and pull a minimum of 50 pounds.
- Ability to perform physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Ability to be a team player.
- Ability to tolerate moderate amounts of walking.
- Other duties may be assigned.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Pharmacy Insurance
- 401(k)
- Referral Bonus
- Paid Time Off
- Birthday Holiday (Full-Time or Part Time Only)
- Gone Fishing Holiday (Full-Time Only)
- Opportunities for advancement
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.