Kitchen Sales Specialist: Customer-Focused & Merchandising Pro

Crate and Barrel; Lone Tree (CO); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Crate and Barrel in Lone Tree, CO is seeking a Sales Associate to drive sales through engaging customers and sharing product knowledge. You will greet shoppers warmly, answer questions, process payments, and involve management as needed.

The role emphasizes delivering excellent service, maintaining visual merchandising standards, and supporting store profitability through teamwork and safety compliance. Retail experience is valued.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise
• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate
• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers
• Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
• Promote the brand by engaging customers in creative activities and demonstrations
• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Engage in, maintain and support store safety standards and training
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed
• Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed
• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed

Skills

Interpersonal skills

Rapport with customers

Teamwork

Problem solving

Customer service

Adaptability

Tools

POS system

AS400 system

Company email system

Learning management system

Inventory tools

Job description

Crate and Barrel in Lone Tree, CO is seeking a Sales Associate to drive sales through engaging customers and sharing product knowledge. You will greet shoppers warmly, answer questions, process payments, and involve management as needed.

The role emphasizes delivering excellent service, maintaining visual merchandising standards, and supporting store profitability through teamwork and safety compliance. Retail experience is valued.