Kitchen Operations Director — Lead a High-Performance Team

Chick-fil-A; Frederick (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Scholarship Opportunities

Health and Dental Insurance

401k with Profit Sharing

Flexible Scheduling

Meals while at work

Sundays off

Job summary

Chick-fil-A Frederick North is seeking a dynamic Kitchen Director to deliver operational excellence and mentor a heart‑of‑house leadership team. The role reports to the Owner/Operator and shapes the development of managers and team members, while guiding multiple restaurant operations in a high‑volume environment.

This hands‑on position emphasizes safety, profitability, and guest satisfaction. Responsibilities include coaching leaders, maintaining 50+ staff performance, and upholding Chick-fil-A

Qualifications

• Minimum 1 year Chick-fil-A experience.
• Experience working in a Chick-fil-A restaurant is required.
• Experience within the restaurant or quick service food industry.
• Experience in Back of House operations of a restaurant.
• 40-45 hours per week availability, evening and Saturdays are included.
• ServSafe Food Protection Manager Certified (preferred).
• Ensure food safety procedures are followed.
• Review EcoSure and QIV reports and make necessary modifications.
• Strong analytical and problem-solving skills.
• Passion for Chick-fil-A and an understanding of Corporate purpose, mission, values.

Responsibilities

• Deliver operational excellence across all restaurant areas.
• Develop all Managers and mid-level leaders on the heart of house team.
• Lead by example and manage a team of 50+ employees.
• Increase profitability by reducing costs, increasing productivity, and promoting sales.
• Provide the highest quality guest experience through all sales channels.
• Maintain a work environment that ensures and promotes food and team safety.

Skills

Chick-fil-A experience

Leadership

Analytical skills

Problem-solving

Team building

Education

ServSafe Certified

Job description

Chick-fil-A Frederick North is seeking a dynamic Kitchen Director to deliver operational excellence and mentor a heart‑of‑house leadership team. The role reports to the Owner/Operator and shapes the development of managers and team members, while guiding multiple restaurant operations in a high‑volume environment.

This hands‑on position emphasizes safety, profitability, and guest satisfaction. Responsibilities include coaching leaders, maintaining 50+ staff performance, and upholding Chick-fil-A