Kitchen Manager (In Training)

Ontario Trillium Foundation; Mobile (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Hours

Vacation Days

Health Insurance

Uniform Stipends

Closed Sundays

Supportive work culture

Job summary

Chick-fil-A in Mobile, Alabama, is looking for a Shift Supervisor to lead and motivate the team while ensuring an outstanding experience for every restaurant guest. Responsibilities include supervising shifts, facilitating team goals, maintaining cleanliness, and ensuring all processes are followed. This position offers flexible hours, competitive pay, and the opportunity to work with seasoned industry leaders. The ideal candidate will be hard-working and possess strong customer service skills, with prior leadership experience being a plus.

Qualifications

• Previous customer service experience preferred.
• Strong customer skills.
• Hard-working, friendly, and honest.

Responsibilities

• Assist leaders in all aspects of the shift.
• Supervise assigned stations for an entire shift.
• Facilitate team goals including focus and motivation.
• Ensure all Chick-fil-A processes and systems are met.
• Maintain cleanliness in the facility and monitor team performance.

Skills

Leadership experience

Customer service skills

Team-oriented

Communication

Problem-solving

Job description

Overview

In our kitchens, we focus on fresh and simple ingredients. Since the beginning, we have served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (that’s all) to make Chick-fil-A Lemonade®. This role requires hands-on training into leadership.

Responsibilities

• Assist leaders in all aspects of the shift and ensure that each restaurant guest has an outstanding experience.
• Supervise assigned stations for an entire shift and may be assigned to open or close the restaurant; follow established opening and closing procedures.
• Facilitate team goals: focus, communication, procedural requirements, motivation, reward & recognition.
• Ensure Chick-fil-A processes, systems, and procedural requirements are being met.
• Ensure Team Members follow recipes, read tickets, and accurately prepare all orders.
• Ensure Team Members are precise with weights and measurements for all recipe items.
• Maintain the restaurant’s speed of service guidelines and keep workstations clean at all times.
• Ensure cash handling procedures are followed and hold cashiers accountable to policies and procedures.
• Monitor dining room, restroom, parking lot, and overall facility cleanliness.
• Address guest issues as they arise and consult with management on complex issues.
• Maintain a positive working relationship and provide direction and feedback to employees.
• Communicate employee performance and policy/procedure violations to management for appropriate action.
• Adhere to all Company policies and procedures.

Benefits

• Flexible Hours – schedules arranged around family, commitments, school, or sports.
• Vacation Days, Health Insurance & Uniform Stipends
• Closed Sundays – restaurants are closed on Sundays.
• Opportunity to work directly with a Chick-fil-A Operator, who teaches valuable business skills.
• Competitive Pay within a nurturing environment.
• Supportive work culture with a focus on employee development and retention.

Job Requirements

• Leadership experience (recommended, but not required)
• Passion for Chick-fil-A’s values
• Competitive spirit to develop the business
• Have a serving heart

Schedule Requirements

• 8-hour shifts
• Day shifts and/or night shifts
• Monday to Saturday
• Weekend availability

Previous customer service experience preferred; previous leadership experience is an asset; hard-working, team-oriented, friendly, honest, and strong customer skills.