Team Leader

Chick-fil-A; Parma (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Chick-fil-A in Parma, Ohio, is seeking enthusiastic emerging leaders for a hands-on leadership role. You will create a positive culture and support day-to-day restaurant operations while ensuring each customer receives exceptional service.

The ideal candidate is passionate about Chick-fil-A’s values, has hospitality experience, and can work opening and closing shifts from 5:45 am to 11 pm. Join us in making every moment remarkable for our guests!

Qualifications

• Desire to learn and grow.
• Hospitality Experience (preferred).
• Ability to open or close 5:45am to 11:00pm.

Responsibilities

• Ensure customers receive a remarkable experience.
• Support restaurant leadership team with operations.
• Execute opening and closing procedures.

Skills

Desire to learn and grow

Hospitality Experience

Ability to open or close restaurant

Job description

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®.

We are looking for enthusiastic emerging leaders to join our team at Chick-fil-A. This “hands‑on” leadership opportunity is designed to give you a career in the most highly‑esteemed restaurant chain in the nation and grow into the leader you strive to be!

Your Impact

• Creating a positive culture rooted in: honor, dignity & respect
• Support day‑to‑day restaurant operations
• Providing the highest quality of guest service through all contact points
• Maintaining a work environment that ensures and promotes food & team safety

Your Responsibilities

• The number one goal of a team leader is to ensure that each customer is receiving a remarkable experience in a refreshingly clean environment at all times
• Support restaurant leadership team with day‑to‑day operation
• Execute the opening and closing procedures of the restaurant
• Regularly motivates and encourages the team
• Become skilled at conflict resolution
• Handles personal conflict in the appropriate manner
• Possess the ability to delegate responsibilities and tasks to others, and see to it that they are completed in a timely manner (Inspect what you expect)
• Leads by example. Expected to exhibit CORE 4 and 2nd Mile Service and ensure that every team member is exhibiting these behaviors.
• Treats all team members with respect while providing them with direction and feedback
• Must be able to open restaurant 5:45 am or close 11 pm

Job Requirements

• Desire to learn and grow
• Hospitality Experience (preferred)
• Passion for Chick-fil-A’s values
• Ability to open or close 5:45am to 11:00pm