Kitchen Manager

Chick-fil-A; Pennsylvania; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Closed Sundays

Job summary

Chick-fil-A is seeking a Kitchen Manager to lead daily kitchen operations and coach team members. You will work closely with senior leadership to ensure operational excellence, uphold Chick-fil-A's culture, and drive exceptional guest service.

The role emphasizes leading by example, maintaining a clean, safe kitchen, and delivering tasks that keep the restaurant running smoothly. Leadership development opportunities are highlighted.

Qualifications

• Ability to work in a team environment with shared ownership and responsibility.
• Strong customer service mindset.
• Ability to coaching and develop team members.

Responsibilities

• Lead/oversee daily operations of assigned shift.
• Troubleshoot staffing for the shift.
• Provide fast and accurate service during assigned shift.
• Communicate and troubleshoot issues with fellow managers.
• Hold team accountable to handbook and culture standards.
• Keep a clean and safe working environment.
• Oversee systems and processes in the kitchen.
• Have 1:1s with Assistant Managers to workshop execution of goals and vision.

Skills

Teamwork

Fast-paced environment

People skills

Customer service

Coaching/mentoring

Job description

A Kitchen Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. They are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A Kitchen Manager's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Kitchen Managers lead by example first and set the tone that others will follow.

PLEASE NOTE: If a candidate has never worked for/in a Chick-fil-A restaurant before, they will almost certainly need to work as a team member for at least 90 days before being considered for a leadership position.

Kitchen Manager Responsibilities:

• Lead/oversee daily operations of assigned shift
• Troubleshoot staffing for the shift.
• Provide a fast and accurate service during assigned shift.
• Communicate and troubleshoot issues with fellow managers.
• Hold team accountable to handbook and culture standards.
• Keep a clean and safe working environment.
• Oversee systems and processes in the kitchen
• Having 1:1's with Assistant Managers to workshop and explain execution of Chick-fi-A's goals and vision

Qualifications and Requirements:

• Ability to work in a team environment with shared ownership and responsibility
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• The ability to speak Spanish or another language in addition to English is not required but is preferred.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Chick-fil-A LIndle Road is an EEO employer.

Working at a Chick-fil-A restaurant is more than a fast food job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who want to invest in the future of their Team Members and give back to their communities.