Kitchen Manager

Chick-fil-A; Latham (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Sundays off

Paid leadership development

Health benefits

Paid Time Off

Scholarship opportunities

Free meals

Career advancement opportunities

Positive, purpose-driven work env

Job summary

Chick-fil-A in New York is seeking a Kitchen Manager to lead the Back of House team, ensure safety and food quality, and drive fast, consistent service across all shifts. You will coach, mentor, and develop a high-performing crew while upholding Chick-fil-A standards and culture.

The role emphasizes inventory control, waste reduction, adherence to recipes, and collaboration with Front of House to deliver exceptional guest experiences.

Qualifications

• 2+ years of restaurant leadership experience.
• Experience leading high-volume kitchen operations.
• Strong knowledge of food safety and sanitation practices.
• Ability to coach and develop team members.
• Flexible availability, including mornings, evenings, Saturdays, and holidays as needed.

Responsibilities

• Lead, coach, and develop the Back of House team.
• Maintain food safety, quality, and sanitation standards.
• Ensure recipes, procedures, and throughput targets are met.
• Manage inventory, ordering, and waste reduction.
• Collaborate with Front of House to ensure guest satisfaction.
• Develop future leaders and promote continuous improvement.
• Maintain opening/closing procedures and shift coverage.

Skills

Leadership

Coaching

Team development

Communication

Job description

Kitchen Manager

Pay:$21–$25 per hour (based on experience and qualifications)

Position Type

• Full-Time
• Leadership Position

Benefits

• Competitive pay
• Sundays off
• Paid leadership development
• Health benefits
• Paid Time Off
• Scholarship opportunities
• Free meals
• Career advancement opportunities
• Positive, purpose-driven work environment

What You'll Do

Leadership

• Lead, coach, and develop the Back of House team.
• Build a positive, high-performing culture centered on teamwork and accountability.
• Conduct daily coaching and performance conversations.
• Train and develop future Trainers and Team Leads.
• Hold team members accountable to Chick-fil-A standards.
• Lead by example through humility, urgency, and servant leadership.

Operational Excellence

• Ensure food is prepared accurately, safely, and efficiently.
• Execute Chick-fil-A recipes and procedures consistently.
• Maintain speed of service and throughput goals.
• Manage kitchen deployment throughout each shift.
• Monitor production levels and minimize waste.
• Ensure opening, transition, and closing procedures are completed.

Food Safety & Quality

• Maintain the highest standards of food safety and sanitation.
• Ensure compliance with all local health regulations and Chick-fil-A standards.
• Conduct food safety checks and corrective actions when necessary.
• Monitor product quality, freshness, and holding times.
• Ensure equipment is properly maintained and cleaned.

Inventory & Kitchen Operations

• Assist with inventory management and product ordering.
• Monitor food cost and minimize waste.
• Ensure accurate product rotation using FIFO.
• Maintain organization throughout the kitchen.
• Support equipment maintenance and preventative care.

Team Development

• Train new Back of House team members.
• Conduct skill assessments and certifications.
• Identify future leaders and develop succession plans.
• Recognize and celebrate team successes.
• Foster a culture of continuous improvement.

Collaboration

• Partner with Front of House leaders to ensure exceptional guest experiences.
• Communicate effectively with the leadership team.
• Assist with restaurant-wide initiatives and special projects.
• Perform other duties as assigned to support restaurant operations and achieve business goals.

We're Looking For Someone Who

• Demonstrates strong servant leadership.
• Leads with integrity, humility, and accountability.
• Builds trust and develops others.
• Thrives in a fast-paced environment.
• Makes sound decisions under pressure.
• Communicates clearly and professionally.
• Has a passion for operational excellence.
• Is committed to continuous learning and growth.

Qualifications

Preferred

• 2+ years of restaurant leadership experience.
• Experience leading high-volume kitchen operations.
• Strong knowledge of food safety and sanitation practices.
• Ability to coach and develop team members.
• Flexible availability, including mornings, evenings, Saturdays, and holidays as needed.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds.
• Ability to work in hot, fast-paced kitchen environments.
• Ability to bend, reach, push, pull, and carry products throughout the shift.

What Success Looks Like

Successful Kitchen Managers:

• Build a highly engaged Back of House team.
• Deliver consistent food quality every shift.
• Maintain excellent food safety standards.
• Meet labor and productivity goals.
• Reduce waste and improve operational efficiency.
• Develop future leaders within the kitchen.
• Foster a culture of ownership, accountability, and continuous improvement.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.