Kitchen Manager

Chick-fil-A; Irvine (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

Chick-fil-A Woodbury Town Center is seeking a Back of House Operations Leader to plan and execute operational excellence for their daypart. The role focuses on people management, shift duties, and enforcing all policies and procedures.

The candidate should demonstrate Chick-fil-A’s core values, servant leadership, and a passion for serving others with strong character, initiative, and urgency in daily tasks. Availability on Fridays and Saturdays is expected.

Qualifications

• Requires leadership experience in a kitchen or restaurant setting.
• Ability to manage teams and drive performance.
• Strong knowledge of food safety and sanitary guidelines.
• Effective communication with team members and management.
• Proactive self-motivation and urgency in workload management.

Responsibilities

• Ensures team follows recipes and reads tickets to prepare orders accurately.
• Monitors food safety measurements throughout the shift.
• Oversees waste management practices.
• Trains team members to meet quality standards.
• Ensures accurate weights and measurements for all items.
• Maintains pace to meet speed of service guidelines.
• Keeps workstations clean at all times.
• Manages breaks for the shift.
• Performs tasks as needed to support operations.
• Provides direction and feedback to employees.
• Communicates performance and policy violations to management.
• Strictly adheres to all company policies and procedures.

Skills

Leadership

Team Management

Food Safety

Communication

Initiative

Job description

At Chick-fil-A Woodbury Town Center, a Kitchen Manager, actually titled as Back of House Operations Leader, plans and executes operational excellence for their respective daypart. Responsible for people management, shift duties, and enforcing and upholding all policies and procedures.

We look for individuals who consistently demonstrate our core values, embrace the Chick-fil-A culture and have a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times.

Back of House Operations Leader Responsibilities:

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures food safety measurements throughout the shift
• Ensures waste management systems are faithfully followed
• Adherence and passion to train others to correct quality standards
• Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Ensures that Team Members work at a pace to maintain the restaurant's established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Ensures and executes break management for the shift
• Perform any of the tasks above as needed throughout the shift.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Strictly adheres to all Company policies and procedures.

Qualifications and Requirements:

• Meets all Culinary Professional job requirements
• Has held a leadership/manager role in previous history
• Be available to work any time including Fridays and Saturdays
• Proven history of how to continuously develop themselves
• Ability to develop a high-performing team to achieve desired results
• Reliable transportation
• Ability to create, communicate, and execute achievable goals for their shift
• Ability to manage and solve Team Members behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Able and willing to lift at least 30lbs or more continuously
• Able and willing to work in tight quarters
• Able and willing to stand for long periods of time
• Able and willing to either open or close the restaurant

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.