Kitchen Director

Chick-fil-A; Nevada (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Flexible schedules

Free Chick-fil-A meal

Paid time off

Educational scholarships

Professional development

Team outings

Owner involvement

Comprehensive benefits

401K with employer matching

Sunday close

Job summary

Chick-fil-A Charleston & Fort Apache in Las Vegas is seeking a Kitchen Director to lead Back of House operations with a servant-leadership mindset. You will drive operational excellence, manage opening/closing procedures, ensure foodSafety, and coach a high-performing team in a fast-paced setting.

The role requires 2–3 years of restaurant leadership, a high school diploma (bachelor’s preferred), and ServeSafe certification.

Qualifications

• Minimum of 2-3 years of proven leadership as a manager or director in a restaurant environment.
• High school diploma required; some college or a bachelor’s degree is preferred
• ServeSafe Certification and Southern Nevada Food Handlers Training Card required
• Extensive knowledge of food safety policies
• Leading large teams of 20 or more is a plus
• Availability to work a minimum of 30 hours per week including Saturdays
• Strong decision-making, multitasking, and conflict resolution abilities
• Proficiency with business technology and software such as Microsoft Office, HotSchedules, Google Suite, Canva, and GroupMe

Responsibilities

• Represent the Chick-fil-A brand with enthusiasm, professionalism, and integrity
• Lead daily Back of House operations with a focus on operational excellence and team accountability in a high-volume, fast-paced restaurant
• Manage opening and closing procedures, guest needs, team member breaks, catering requests, food safety, cleanliness, training, food safety, and HR tasks
• Monitor and influence business metrics including labor, productivity, speed, accuracy, and guest experience scores
• Oversee key objectives from each of the five critical success factors: Leadership, Talent, Customer Experience, Sales & Brand Growth, and Financial Stewardship
• Uphold the Chick-fil-A Corporate Purpose and our restaurant core values of: People, Results, Integrity, Service, Teamwork, Improvement, Non-judgement, and Excellence.
• Coach and develop team members to foster a positive and efficient work environment
• Demonstrate servant leadership
• Communicate effectively with team members and senior leadership
• Take ownership without being asked
• Hold team members accountable while earning their respect
• Respond calmly and effectively while under pressure
• Stand for long periods and have the ability to carry 10-25 pounds

Skills

Leadership

Operations management

Team development

Customer service

Decision making

Education

High school diploma

Some college / Bachelor's preferred

Tools

Microsoft Office

HotSchedules

Google Suite

Canva

GroupMe

Job description

This position requires previous restaurant or service industry leadership experience.

Chick-fil-A: Kitchen (BOH) Manager/ Director

Do you have a passion for servant leadership and operational excellence? Are you looking for an opportunity to lead a people-focused and results-driven team? Join Chick-fil-A® Charleston & Fort Apache as a talented Kitchen Director and be part of a positive, people-focused team that invests in your growth and development.

At Chick-fil-A, the Kitchen Director is a leader in our Back of House (BOH) operations who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant's heart. They are responsible for leading shifts according to the business goals, supporting senior leadership in executing daily operations, and holding team members accountable.

Why Work with Us?

• Competitive wages with pay based on experience, performance, and education
• Flexible schedules to fit your lifestyle
• Free Chick-fil-A meal with each shift
• Paid time off
• Educational scholarships
• Professional development and opportunities for advancement
• Team outings
• Work directly with Owner/Operator
• Comprehensive benefits including medical and dental insurance
• 401K with employer match
• Enjoy your day of rest every week - we are closed on Sundays

Your Role as a Kitchen Director in Back of House (BOH) Operations

• Represent the Chick-fil-A brand with enthusiasm, professionalism, and integrity
• Lead daily Back of House operations with a focus on operational excellence and team accountability in a high-volume, fast-paced restaurant
• Manage opening and closing procedures, guest needs, team member breaks, catering requests, food safety, cleanliness, training, food safety, and HR tasks
• Monitor and Influence business metrics including labor, productivity, speed, accuracy, and guest experience scores
• Oversee key objectives from each of the five critical success factors: Leadership, Talent, Customer Experience, Sales & Brand Growth, and Financial Stewardship
• Uphold the Chick-fil-A Corporate Purpose and our restaurant core values of: People, Results, Integrity, Service, Teamwork, Improvement, Non-judgement, and Excellence.
• Coach and develop team members to foster a positive and efficient work environment
• Demonstrate servant leadership
• Communicate effectively with team members and senior leadership
• Take ownership without being asked
• Hold team members accountable while earning their respect
• Respond calmly and effectively while under pressure
• Stand for long periods and have the ability to carry 10-25 pounds

What We’re Looking For

• Minimum of 2-3 years of proven leadership as a manager or director in a restaurant environment
• High school diploma required; some college or a bachelor’s degree is preferred
• ServeSafe Certification and Southern Nevada Food Handlers Training Card required
• Extensive knowledge of food safety policies
• Leading large teams of 20 or more is a plus
• Availability to work a minimum of 30 hours per week including Saturdays
• Strong decision-making, multitasking, and conflict resolution abilities
• Proficiency with business technology and software such as Microsoft Office, HotSchedules, Google Suite, Canva, and GroupMe
• Provide us with employment-related references

Location: Chick-fil-A Charleston and Fort Apache, 1100 S. Fort Apache Rd, Las Vegas, NV 89117

Working at Chick-fil-A® Charleston & Fort Apache is more than a job, it’s an opportunity for teamwork and leadership development in a positive, people-focused, results focused environment. The Chick-fil-A Charleston & Fort Apache restaurant is locally owned and operated by an independent, franchised Owner Operator who invests in the future of his Team Members and gives back to the communities that the restaurant serves.