Kitchen & Bath Design Sales Consultant - Flexible

Big Rapids Lumber & Hardware; Big Rapids (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Big Rapids Lumber & Hardware is seeking a Kitchen & Bath Design Consultant to serve customers in our Big Rapids, MI showroom and on job sites. This inside/outside sales role focuses on delivering value, form and function while providing exceptional customer service.

You will meet walk-in and phone-in customers, visit jobsites as needed, promote showroom benefits to builders and designers, and collaborate with homeowners throughout project life cycles.

Qualifications

• High School diploma minimum; college degree preferred.
• Experience in the building industry is a strong plus.
• Retail or sales experience is a strong plus.
• Working knowledge of kitchen and bath design products is required.

Responsibilities

• Greet customers visiting the showroom.
• Promote showroom benefits to area builders and designers.
• Schedule showroom appointments with homeowners and referrals.
• Act as project liaison between plumber, builder and homeowner.
• Selling features and benefits of design and plumbing products.
• Build and maintain market share in the area.
• Write up walk-in and phone-in customer orders.
• Answer phone calls and emails; assist with pricing and delivery status.
• Engage in customers' projects; qualify needs and follow up quotes.
• Maintain cooperative resource to customers and fellow employees.
• Pricing responsibility on special orders with gross margin accountability.
• Use MS Office, Epicor, 20/20 and vendor programs.

Skills

Sales & marketing

Customer service

Interpersonal skills

Time management

Organization

Communication

Problem solving

Flexible schedule

Education

High School diploma

College degree preferred

Tools

Epicor ERP

MS Office

20/20 Design

Job description

Big Rapids Lumber & Hardware is seeking a Kitchen & Bath Design Consultant to serve customers in our Big Rapids, MI showroom and on job sites. This inside/outside sales role focuses on delivering value, form and function while providing exceptional customer service.

You will meet walk-in and phone-in customers, visit jobsites as needed, promote showroom benefits to builders and designers, and collaborate with homeowners throughout project life cycles.