Kitchen & Bath Inside Sales & Design Specialist

US LBM; Rockford (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

US LBM is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support for kitchen and bath projects. Responsibilities include quotes, design estimates, and coordinating deliveries and installations across divisions.

Ideal candidates have 1–3 years in kitchen and bath sales, strong communication skills, and the ability to manage orders and pricing. This full-time role focuses on building relationships and growing business opportunities at our

Qualifications

• High School Diploma or GED required.
• 1-3 years in kitchen and bath industry with basic product knowledge.
• 1-3 years inside sales experience preferred.

Responsibilities

• Respond to customer inquiries regarding product selection, orders, prices, quotations, complaints, and scheduling deliveries and installations.
• Initiate telephone calls to customers to generate sales.
• Enter work orders, credit returns, return authorizations, pick tickets, and service requests; file paperwork accordingly.
• Coordinate purchase and delivery of special products; obtain pricing specs, uses and availability.
• Manage project schedules by coordinating with outside sales, jobsites, and assigned customers.
• Research credits, returns, and late payments as needed.
• Check back orders and resolve outstanding issues; resolve billing problems.
• Handle special orders and advanced pricing; assist with pricing and special price lists.
• Develop and grow professional relationships with customers.
• Resolve jobsite issues and customer problems.
• Kitchen and bath design and estimating.

Skills

Interpersonal skills

Customer relations

Oral and written communication

Product knowledge

Inventory awareness

Computer and calculator operation

Walks in yards and plants

Education

High School Diploma or GED

2020 design experience preferred

Tools

Cash register familiarity

Job description

US LBM is seeking an Inside Sales Representative to assist with new and existing customer sales and provide product support for kitchen and bath projects. Responsibilities include quotes, design estimates, and coordinating deliveries and installations across divisions.

Ideal candidates have 1–3 years in kitchen and bath sales, strong communication skills, and the ability to manage orders and pricing. This full-time role focuses on building relationships and growing business opportunities at our